Friendly customer service - Suly0405
This experience was the best I've ever had at a dealership! They are honest, upfront , and take the time to explain everything. Because of this we felt comfortable with our purchase. I will definitely recommend everyone I know to go to Harry Robinson GMC
Top Reviewed Specialists At This Dealership
BDC Appointment Specialist
Highly Recommended - kobra7015
Kyle and the Ferguson team went above and beyond for us. This was our first time to purchase at Ferguson and now we are customers for life. We have purchased numerous vehicles from many dealers in town. Ferguson hands down is the best. I would recommend them to anyone.
Kia Sales Consultant
Subaru Sales Consultant
Wonderful experience - Banisher
Wounderful people, Tracy was great, he helped me find the right car for me. The used kia optima I got was perfect for what I was looking for.
great service. - LISABOZ2011
Everyone is super nice. Josh Johnson is a great sales person. No pressure just super nice and helpful.. when I'm ready to purchase a new vehicle this is where I would go.
New Car Manager
Sales and Service are good - Robert Daniels
We have bought several vehicles here. I am a shopper but I always wind up back here for sales,service and even the body shop.
GMC TRuck - j7740
This was the 3rd vehicle we have purchased from Ben Eddings. They were very professional in dealing with us. They did not push us to buy. We have received excellent service from them and when we plan to buy another vehicle we will buy from Ben Eeddings
I would give 6 Stars But I can only choose up to 5! - Gmc Terrain17
Buying a car can be a headache and painful, but at Kyle Edwards Buick Gmc they make sure you have a smooth and painless car buying experience! My Husband and I, had The Best Time Buying a Car from Wyatt Pratt, Great Guy!
It was a wonderful oil change - rexanna
The oil change was wonderful didn't have to wait long. And the employees was very polite and nice. They stood by their word that it would be done in timely matter.
Great Service Experience w/Chris Bos - Ron S.
Brought my 2016 CTS in for regular service plus wanted tires checked for balancing as I was starting to feel and hear a little rumble -- concerned there might be some cupping -- car had much less that 10K miles on it. Chris made sure I had a loan car. The technician discovered that indeed there was cupping so Chris arranged to have tires replaced under warranty and had my car delivered back to me as we live about 70 miles from the dealership. Car rides much smoother now. Very happy with the customer care and service thanks to Chris.
Robert Hollaman - Dmcgeady1957
Robert Hollaman was great kept us updated on the progress from day one and discussed the charges in advance. They gave a loaner while ours was being repaired!
Great service department. - Barbara C.
The mechanics are good to find other problems that need to be fixed soon as possible. The waiting room is so nice, and they have some good snacks.
Beware: Incompetent Salesmen - Todd
I had the displeasure of dealing with the following employee's at Crain Buick GMC: Curtis Clark (internet sales) , Robert Gilmore (internet sales director), & Kevin Moore (sales consultant). I was looking to purchase a used automobile from their dealership from an online search. This was the start of an exhausting three week endeavor of misinformation about the vehicle, miscommunication between the salesman, and overall lack of knowledge about the vehicle that they were trying to sell. I found it near impossible to get a complete Carfax, accurate description of the vehicles condition, and vehicles service history. Because I am considering purchasing the vehicle sight unseen, I am relying heavily on the sales teams honesty, integrity, and knowledge. All three salesman displayed none of these qualities. Days would go by with no email or telephone response to my inquiries. When I finally got to speak with them, they were more concerned about discussing price than answering basic questions about the vehicle. I was initially going to overlook their incompetence because I liked the car. I eventually gave in and we agreed upon a price for the vehicle. However, I didn't trust the salesman (after they continued to make contradictory statements) and ultimately didn't feel confident about the quality of their used car. I finally had enough when they tried to pull a fast one and stick me with excessive dealer charges and shipping. I tried to meet them halfway and agree to split the shipping charges with them, but that didn't satisfy their greed. I would urge all if of you to save yourself your precious time and purchase your new or used car from an honest and competent dealership. Not from Crain Buick GMC. I suspect the majority of the positive reviews are from family members and friends of those who work for this dealership.
Salespeople are dishonest and pester you at all times of the - Famrerjocc
Sales personnel are not concerned to contact you at all hours of the day. I have missed calls from them past 11 pm. They don't know your name when they call you but tell you they have the perfect vehicle, then pester you to finance when you have already decided you will pay cash, refuse to take no for an answer
My husband and I have always bought our cars through Dunn... - Aboyd1
My husband and I have always bought our cars through Dunn and every experience has been delightful. They are friendly, curtious and work hard to give you the best deal possible! You will always walk away with a smile:) Thank You Dunn Chevrolet for making our experience a Joy everytime!
Edited review - thelgeso
I had previously made some negative comments but the dealership offered clarifications and made amends so I'm retracting any negative comments that I previously posted. The dealership did respond right away and it is obvious that they take social media comments seriously.
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Harry Robinson Buick GMC