Great customer service! Extremely helpful - Christian Campbell
I went into Harry Robinson because I was very unsatisfied with the dealer whom I was previously dealing with. Upon pulling in, I was immediately greeted by Jose who was very helpful and friendly to me. Jose did a great job of listening to what I wanted in a vehicle and he did everything he could to accommodate that. Ultimately I was given a GREAT deal for my current car and was able to get into a truck that I was looking for. I would definitely recommend Harry Robinson and specifically Jose!
Top Reviewed Specialists At This Dealership
Dedicated Delivery Coordinator
Excellent service - Hammockz
We had an easy time looking for a new truck and buying with Kaveh and Cody’s help. I would highly recommend them for your future purchases.
Kia Sales Consultant
Buick GMC Leasing & Sales Consultant
Subaru Sales Consultant
Expert staff - Truck purchaser
Fast service in getting financed and delivery Allen took time to explain all the features of the vehicle and has great knowledge about all features on the vehicle
Quick and convenient. - BAR6RANCH
I got an appointment within 24 hours. They had the necessary parts in stock, and my truck was fixed the next day. Very little downtime, for me, and I appreciated that very much!
Sales and Service are good - Robert Daniels
We have bought several vehicles here. I am a shopper but I always wind up back here for sales,service and even the body shop.
GMC TRuck - j7740
This was the 3rd vehicle we have purchased from Ben Eddings. They were very professional in dealing with us. They did not push us to buy. We have received excellent service from them and when we plan to buy another vehicle we will buy from Ben Eeddings
It was a wonderful oil change - rexanna
The oil change was wonderful didn't have to wait long. And the employees was very polite and nice. They stood by their word that it would be done in timely matter.
Excellent service. - J.Freeze 3459
Always treated with respect. Great service department. They answer all my questions. Could not treat me better. Thank you for your service to me and my vehicle.
Best Experience Ever! - WBMontoya
We recently had an emergency repair needed on our vehicle while on vacation. We stopped at Superior and had the best experience ever! They were willing to accommodate our need to have our vehicle repaired so that we could make it to our next stop at a reasonable hour. The lounge was stocked with water, coffee, sodas, and snacks for their customers. Everyone we encountered was caring and helped us feel comfortable and taken care of.
Excellent and friendly service - DRC
Always great service. Treated like family. Highly recommend for service and sales. Attention to every detail and washed my truck at no charge, Will continue to deal there.
Wonderful - Sherryl53
Tony at Crain worked hard to get me the deal I wanted. Will be returning to buy a truck. He got me the exact crv I wanted.
Very unprofessional service dept - Brianh
Had one of the worst experiences with a service dept and dealership ever. Spent over $9,000 getting a new motor in a Yukon Denali. Had used this dealerships service dept couple times before getting work done on this same vehicle and had a great experience both times. This time has been a nightmare. After getting the vehicle back from them it started dying and losing power when in reverse but each time it would start right back up and run fine. We figured there was a short but didn't know if anyone could find it since it started right backup and ran fine. Finally about the sixth time it died for good. Had to call a local dealership in Sherman tx to come tow it too their shop. They called.me later and said starter cable wasn't put on correctly causing it to short out. Unfortunately the same cable wasn't put on the correct side of the fuse on the battery causing the melting of the cable and destroying the battery. Ended up costing around $620 to fix what the service dept at Kyle Edwards had messed up. Had they spent an extra few minutes checking their work they would have noticed they didn't get the cable on correctly. When we made contact with service manager he determined there was no way his guys could make such a unprofessional mistake. He even went as far as blaming us. We just spent $9230 on a new motor and $743 on a car rental. Now why in the world would we wire it up wrong. Still had the same starter and battery on it. His excuses for someone messing with it didn't even begin to make sense. Even the dealership in Sherman couldn't believe how unprofessional theses guys were. Called the general manager and all he could say was do you wanna speak with the owner. Owner never called back after leaving couple messages. Be very careful using these guys for service. Make sure you check their work and document everything possible, even take pics before leaving their lot. Cause when you do and something happens they may not stand by their work.
deceitful - mike
In my opinion from our experience buying a 2015 GMC Acadia, these people are deceitful beyond measure. They cheated us on our trade in about $3,000, the car never had any inspections and now we have to replace all four brakes and two evaporative solenoid valves. My credit rating before I bought this car was over 800 on all three major credit companies. Then I get two letters from a bank called Ally denied our loan saying that a Credit check from Sage (whoever they are) had me listed at 637. Now 8 months later all three of my credit scores are under 800 with one being 773. They cheated us on our trade, deceived on the terms of the loan (84 months) and a higher interest rate. We would probably never be able to pay off this loan, so the one good thing we did was refinance through our credit union at a lower rate and a 72 month loan. This company is the reason everybody jokes about the most corrupt people in business are used car salesman. DON'T BUY FROM ROBERTS.
Fake diagnosis - Luv_my_car
Took vehicle to service department for oil change. They informed of problem with battery. It was a lie. Two other mechanics confirm not only incorrect diagnosis, but also that the battery had not been removed. Will not do business again, would advise others to do same.
Edited review - thelgeso
I had previously made some negative comments but the dealership offered clarifications and made amends so I'm retracting any negative comments that I previously posted. The dealership did respond right away and it is obvious that they take social media comments seriously.
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