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Easy to make an appointment. When I arrived they went... - Zach
Easy to make an appointment. When I arrived they went right to work on my GMC truck. It was very quick considering how busy they were. I was very pleased with the service. All the staff are very friendly. The price for service is great too. I would recommend them to anyone looking to service their Buick or GMC.
Top Reviewed Specialists At This Dealership
Fast, friendly, and efficient! Tyler and Jake did an... - Trekrider_3
Fast, friendly, and efficient! Tyler and Jake did an excellent job giving updates and completion times. Estimate matched the work performed. Will be back for future service work!
I highly recommend this dealership. I went there on... - Donna MH
I highly recommend this dealership. I went there on wednesday afternoon and was out in time to drive to church in Graham. I had made an appointment the night before and everyone worked with me to get everything I wanted. Nobody pressured me to add on anything I didn't want. If I ever need another car I will go back to Patterson. Hopefully Mark Havens will be there to help me. I am so very pleased. Mark you are the best
Buying a car - carguy Mike Simms
I was very pleased with Dow Autoplex and Mike Simms was very nice and helpful in my selecting a car. I really appreciated his help.
I went to this dealership to look at 2 used cars for... - velvio0912
I went to this dealership to look at 2 used cars for sale. One was already sold so Mac brought out a Ford Taurus. Took it for a test drive and as I started to accelerate the car started shaking very bad. I can"t believe they had this car for sale. Back at dealership, I informed Mac of problem with car. He said he wasn't aware of problem. I would stay away with this place!!!!
I purchased a used 2015 Yukon XL from Mike Dumas a year... - sdknott
I purchased a used 2015 Yukon XL from Mike Dumas a year ago. The service I received was great and he took care of every concern. The truck had 62,000 miles on it and it had a few dings, but once it was serviced and detailed by their dealership it looked almost brand new. I’m very pleased.
Great service as always - Buick
Our overall experience for both buying our vehicles and service of vehicles for almost 30 years has been 5 star. Highly recommend the entire staff.
I live in Denver but found the exact Chevrolet Tahoe I... - Snickelfritz
I live in Denver but found the exact Chevrolet Tahoe I wanted at Roberts Pontiac GMC inc. located in Kansas City MO, so I spoke with them to find out about the cars condition. By the end of week on Friday we had agreed on a price and that I was going to drive out the following day Saturday and pick it up. So I left denver 5am after driving for eight hours I received a phone call from the sales man at the dealer telling me that the car was there but he was not going to be in but his manager Frank would take care of me. I told him that I was two hours out and looked forward to closing the deal and finally getting the Tahoe. So I drive two more hours pulled up to the lot and there it was the car I had been looking forward to getting for the last ten hours I had been driving. I go to the sales building and introduce myself to Frank. Frank said to me "what car are you here for?", I said "the Tahoe", next he said something that I could not believe. Frank said "I just sold that one" points to a desk and says "they're filling out the paper work now". So after driving 10hrs to get there he tells me that he just sold the car that we had already agreed on a price for. The car that he had spoke with me about on the phone 2hrs before when I told them that I was almost there. Frank pretty much tells me tough $H!T, and walks away from me with out saying anything else. So the dealer could not wait one hour till I got there. Oh yeah I saw how much the lady who got the car paid and it was $1k more than the dealer had agreed on with me some car dealers and there employees are just trash.
Ferguson Buick GMC