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I am the owner of bmw and I have encountered many... - YY
I am the owner of bmw and I have encountered many problems and need bmw service staff to help me. I am a foreigner, my English is not good, but Cody Garcia helped me. He is a very good and professional service staff, very good attitude, very patient to help and answer questions, he will update the progress to customers every day And report. Make people trustworthy! So I recommend Cody Garcia to everyone! An excellent bmw classic employee.
BMW of Tyler is great! Jim Teeter has a great crew... - CH
BMW of Tyler is great! Jim Teeter has a great crew working for him. I don't know of many dealerships today where the owner comes to you and personally works out the deal. Bob Murray and Blake Huffman along with Mr. Teeter bent over backwards to do everything they could to get a deal we could all agree on and get me in my 2014 Jeep Wrangler. They have lots of nice vehicles in their pre-owned lot not just BMW's. If you're in need of another vehicle go see the guys and gals at BMW of Tyler.
I found a 2021 M4 online at Sewell BMW that I was... - parris99
I found a 2021 M4 online at Sewell BMW that I was interested in - Hunter Fowlkes, head of their online sales, did a wonderful job working with me on my trade and the final vehicle price - all virtually. I drove to the dealership and everything was there and ready to roll - seamless transaction! I
I want to Thank Greg from the time he called about my... - Von
I want to Thank Greg from the time he called about my inquiry he has been a joy to work with! What a wonderful experience upon arriving and throughout the entire visit he was AWESOME, respectful of my space due to covid. I was comfortable, great conversation. Greg was very knowledgeable and confident, I will return and make my family and friends aware of the great people here! I love love love that he wasn’t some uptight salesman PERIODT. Thanks Gref
Worst car dealership I have ever experienced in my life. ... - tesko808
Worst car dealership I have ever experienced in my life.
Not only do these guys not seem very interested in selling cars, sometimes they seem to actively discourage it. They will condescend you, ignore you, make you wait for hours, not call you after promising to do so, bait and switch, etc. Two separate incidents should give you a pretty good idea of what to expect:
1) My friend and I were both in the market for a BMW so we decided to visit the place. (It was the only BMW dealership near us.) After waiting for quite a while, we finally tracked down a salesman. He made us feel like we were wasting his time and was very condescending. We left feeling mildly shocked at what had just happened. My favorite quote (word-for-word from the _BMW_ salesman), “Hondas are good cars. I drive a Honda.” I regret it now, but my lust for an M Roadster got the best of me and I nevertheless ended up buying one from them a couple weeks later.
2) Sadly, my M met an untimely end so decided to go back and look for another fine Bavarian motor vehicle. This experience was even worse--Same attitude, same condescension. I go up there on a Friday, we negotiate and I leave frustrated after they refuse to meet anything reasonable. Later that week, we seem to reach acceptable terms for both of us over the phone and I go back over there. Terms are agreed on and we begin the paperwork. After hours of waiting on this and that, the dealership is closing and the salesman says he won’t be there tomorrow but another one will, we’ll call him Adam. (Not his real name) I am introduced to Adam and they say Adam will call me tomorrow.
Of course, Adam doesn’t call. I eventually call and after playing phone tag for a while, surprise! It’s six, we’ll have to do it on Monday I’m told. So I go in on Monday. Wait… just a few more minutes… hold on… waiting for F&I, etc. About two hours later I finally get in to sit down with the finance guy. He tries to get me to start signing things but wait, I say, I want to make sure everything is as was agreed. And it wasn’t. The APR was nearly double what had been agreed upon. I point this out. More waiting, another guy comes in, sits down, and basically tells me “sorry about what you were told but that rate doesn’t exist in our world.” In so many words, I tell the man what he can go do with himself. I leave BMW of Dallas for the last time.
Please take my advice and don’t waste your time at this place.