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Hector was very helpful and informative. Jay the finance... - olga5382
Hector was very helpful and informative. Jay the finance manager was very informative and helpful. The only thing I was not happy with was that my car was not delivered to dealership as promised on Saturday. Hector made up for it by delivering it to my home.
Top Reviewed Specialists At This Dealership
Sales Professional UPTOWN CDJR
Our salesperson, Juan, is great! He got us the vehicle... - ZIYULU
Our salesperson, Juan, is great! He got us the vehicle and a great price. The finance manager was also professional. Highly recommend this dealer and the drive from Austin was worth it.
New Car Internet Sales
It was indeed a great experience to buy a vehicle from... - ahestle
It was indeed a great experience to buy a vehicle from Alfa Romeo today and all agents were very knowledgeable, helpful and informative. I will recommend this Dealership to family and friends.
good service at Clay Cooley - olgaibarra
I wanted a new car and I went to clay Cooley Irving tx. As soon as I got there Samuel helped me to find the best truck for me with a good price just how I wanted it .
Customer Service - Brebo4248
I purchased my 2017 Fiat 124 Spider in Austin just a little over 1 month ago. My first trip out of town was to Dallas for the Adele concert. So excited about it all. As soon as we got into Dallas we had car trouble with all kinds of instrument lighting going on. I am very happy to say it did not strand us on the busy I-35. But we could go no faster than 30 mph. Safely off the freeway, called for roadside assist, then I called Holt Fiat of Hurst as this was the closest business for this service. This was over 30 miles away. Around 4:30pm I called to tell them my situation and that I would need a loaner car. Had these tickets for concert since Jan. Marcus assured me there would be a Fiat 500 for our use. Due to 5pm traffic and distance we had to drive I was afraid we would not get the towing done by them closing at 6pm. So I called my Austin Dealership and they gave me the general managers mobile number. When "Mr" Dhruve, GM returned my call he states there was no car to loan. Well, do I need to tell you what I said after a brand new car breaking down in traffic, freeway, under 1,000 miles and it being my very first out of town trip??? He states this without even discussing it with anyone else as far as I know. I told him I was promised one by Marcus. Then I had a few more choice words for him. He then states "if he promised you one, then we will find one!" Happy ending, we got a loaner car thanks to Marcus and for Sean staying after 6p to see we got it. Oh, we got to dealership at 6:03. So kudos to great customers service from Sean and Marcus. Mr. Dhruve, I don't know how you ever got your title with your poor customer satisfaction. And this not so great rating was ALL due to "Mr" Dhruve.
Finance Manager UPTOWN CDJR
UPTOWN Chrysler Dodge Jeep Ram FIAT
Dealer Principal and General Manager UPTOWN
Sales Manager UPTOWN CDJR