Amazing - JMcClaine90

I came to this dealership because of the good things people had told me about it. And let me say, it was everything I had been told and more. The sales rep that I worked with was Edida Cruz. She is a lovely and wonderful woman, but she is also the perfect guide. I came in with some expectations in a vehicle and kind of had an idea as to what I wanted. I explained this to her and she immediately knew what i needed. She was so informative and helpful that I actually changed my mind while I was there. She never pressured me into making a choice and that is something I highly value when walking into any sales environment. At the end of the day, my family and I drove out of there with a beautiful truck and huge smiles on our faces. I would recommend this dealership to anyone just because of this great woman and her outstanding service. Thanks for everything!

Outstanding service re: Mazda5 - MW321

I went to Hiley because it had the best reputation for service and I’m so glad I did. From start to finish, Greg Powell could not have been more helpful. He quickly helped me figure out what I needed for my family and showed me an affordable way to get it. I trusted him from the start and I’m grateful and I LOVE my Mazda5.

A great experience! - Quirky813

Let me just start by saying that I absolutely dread the new car shopping/buying process but I can honestly say (and I don't say things I don't mean) working with William Ramirez was about the easiest process that I could have imagined. We began conversing through email (never hassled to call me) and he listened to what I said I wanted in a vehicle and he very quickly responded by offering several vehicles to review. I started the process on a Monday or Tuesday and ended up going into the dealership Friday morning at 9am. From the first meeting, William was very knowledgable about the car and took the time to answer all of our questions. We test drove, talked through what I was looking for in a vehicle, the price, my trade-in, etc and we were off to the races. I had already gotten a estimate from Carmax on my trade in plus worked with my credit union to secure financing so I was ready! I told him what I was looking to pay and why. After a few hours, we were the new owners of a 2017 Mazda CX-5 Grand Touring with the Premium Package UNDER what I wanted to pay! I couldn't be more pleased with this transaction and I highly recommend William Ramirez to anyone that is looking to purchase a new Mazda or Ford. He wasn't pushy and I never got the feeling that he was not listening to my requests. Awesome salesman, wish all of my dealings were as pleasant as this one. Kudos AutoNation, William is a keeper!

Worst car buying experience ever - cleveedards

Criminals worst car buying experience ever. Never again. They lied to me. Insulted. Felt like used car salesman from 1970. Worst car buying experience and I’m 65 yearsol.

DO NOT BUY HERE - Olivia1984

These people are rude and are all about one thing taking advantage of your situation as well as your money. Chacon Autos picked up my car due to no proof of insurance even though they stated if I did not provide my own they would. They have a trackers on the car as well as will shut them off on you do not purchase here. Now they will not return the car and are asking for very personal information that was not even asked at the time when the car was purchased. They do this so they can keep your payment and down payment money and tell you to your face this is a "BUY HERE PAY HERE" meaning they can do what ever they want go to your local bank or dealership!!!