DO NOT BUY FROM THEM! I bought a brand new Durango from... - 2014loveteaching
DO NOT BUY FROM THEM! I bought a brand new Durango from them. Not even a year later I call to find out if my tires are under warranty. And to schedule for a recall that I received a post card about. Well they refused to tell me if the tires are covered. They said i need to schedule an appointment and come in!!! They would not help me over the phone. I live 2 hours away. I would rather not drive 4 hours on a donut, if it is not needed. I spoke with 3 people. All want me to come in just to talk about if the tire is under warranty. I would much rather get my tire fixed local, then go in for the recall.
Top it off, all 3 of them told me I did not have a recall. Why did I get a post card saying it is recalled? A simple Google search also shows it was recalled.
When you spend so much money on a vehicle, you want to take care of it. Do yourself a huge favor, go somewhere else! They are not able to help you long term. Just the day if the sale.
Don't walk. Run!
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