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This location is a great place people are very friendly... - Plascencia.rene
This location is a great place people are very friendly and helpful our salesman ysrael placencia was great. they worked with us on our total price. I was very satisfied with the experience.
Top Reviewed Specialists At This Dealership
Family Relationship Consultant
Internet Relationship Consultant
Absolutely stellar experience working with the GM Matt... - btmar4
Absolutely stellar experience working with the GM Matt Luck as well as Richard Bui. From new vehicle order back in February to delivery last night, Matt was fantastic keeping in touch to update me throughout the entire process. Will be shopping for Toyota's with Family Toyota of Arlington for life!
the service was great and everyone is so friendly. my... - raysmbsclub
the service was great and everyone is so friendly. my questions were answered professionally. I felt they went above and beyond to satisfy my concerns. I will recommend freeman Toyota to anyone looking for a car.
Sales & leasing Consultant
General Sales Manager
Sales & Leasing Consultant
Had the best customer service and experience at Toyota of... - Jelly32
Had the best customer service and experience at Toyota of Dallas go visit Francisco and his amazing team ! They will take good care of you !
Internet Sales Director
Great car with a great price. I will definitely come back... - Zabdi
Great car with a great price. I will definitely come back again if need a new car. Service was excellent and they were willing to bargain with me.
I purchased a used vehicle (2019 Nissan Altima) in August... - deandrawheaton
I purchased a used vehicle (2019 Nissan Altima) in August 2020 from Texas Toyota of Grapevine. The vehicle car facts made no mention of the vehicle having ever been in an accident. There was only one previous owner and the vehicle only had about 37,000 miles on it at the the time of purchase. 5 days after purchasing the vehicle the battery malfunctioned and the Sales person Sean Patterson who sold me the car but whose name is nowhere on my documents, Will Shearins name is on all my documents, nevertheless Sean insinuated that it was something I had done to the vehicle to cause battery issue. After getting nowhere on the phone I returned the vehicle to the dealership and the service department inspected the vehicle or so they said and stated the battery needed to be replaced. initially they suggested that I take it to an auto parts store and replace the battery myself. I told them no I just purchased the vehicle and that they needed to replace the battery which they did. On Monday Mar 15, 2021 my vehicle began to malfunction again it wouldn't accelerate and there was a loud whining noise when trying to accelerate and the CVT malfunction light was on the dash it also appeared to be leaking transmission fluid so I had it towed to Texas Nissan per Bruce at Texas Toyota as he claimed their service department was closed. Texas Nissan did a Multi-Point on the vehicle on Tues Mar 16, 2021 and found the following: REPLACE CVT ASSEMBLY AND TRANS COOLER HOSE(INSPECTED AND VERIFIED. FOUND NO CVT FLUIDPRESENT. FURTHER INSPECTION FOUND TRANS COOLERHOSE MISROUTED CAUSING THE RADIATOR FAN TODAMAGE IT AND CAUSE AN OIL LEAK. The vehicle had most definitely failed their inspection. I was then given an estimate for repairs that total $5694.59. I contacted Texas Toyota and was told my car had a MPP warranty that I purchased with the vehicle. However when contacted by Nick Keto at Texas Nissan I was told the vehicle looked to have been in an accident because the bumper had been replaced and/or repainted and the cooler hose had been misrouted which caused all the damage that the vehicle now has. He stated he contacted MPP about my purchased warranty and they told him the repairs were not authorized because the damage was caused by outside human error not manufacturer negligence. I spoke to several people at Texas Toyota and was finally told by Mike the manager of Service and Yousef the General Sales Manager that Texas Toyota is not liable for the obvious damage that was already there when I purchased the vehicle. The same Multi-Point inspection done by Texas Nissan should have done by Texas Toyota and they would discovered the misrouting issue. This a lemon dispute because this vehicle did not hold up for 6 months. I am extremely dissatisfied and need all corporate entities involved in this matter for resolution. I am further disappointed in how I have been treated thus far as if I caused damage to my own vehicle to the tune of $5600. All of this is completely asinine. I expect to here from someone who can resolve this issue to my satisfaction.
The vehicle that was inquired about and what was brought... - Michaelhinojos
The vehicle that was inquired about and what was brought out were completely different. Sales associate tried to say options could be removed. Also the paint color wasn’t even correct. Honest goes along way.
I was screwed to the tune of $20,000.00 by your two... - FLEETRESERVE
I was screwed to the tune of $20,000.00 by your two salespeople, Jose Amaya and Richard Wilson ! They voided my Capital one finance,without my knowledge ( 827 ) and replaced it with Toyota Finance at 5.74% and Gs-adminmaint. Tire ,&breakdown totaling $9,417.09 ! They tricked me into this fraudulent contract never saw it before I was told to drive- ,when I saw the contract is having left the parking area ad when I tried to return the vehicle the manager refused to take it back! He then lied said to me I would take 30- days? All letters,phonecalls , ignored ! This $33,249.00 is costing me $53,829.88 at 5.74% 611.07 per monthly payments ???
Was offered an Enterprise rental vehicle while my car had... - jim0245
Was offered an Enterprise rental vehicle while my car had over $1,400 of maintenance performed. Unfortunately there were no Enterprise employees there either to sign out the vehicle, or accept it back in when I returned. Was dependent upon Toyota of Irving personnel to ensure it was returned. The next thing I knew I found a $50 charge to my credit card. A day later a credit for a bit under $37 showed up. Both without contact or explanation. DO NOT EVER ACCEPT A RENTAL VEHICLE FROM ENTERPRISE, even if it is being "supplied" by the service department. Depending on them to ensure your treated fairly by Enterprise is a big gamble. As a result of my contacting Josh Morales an additional credit has been given to zero out any cost to me. Thanks Josh.
Worst experience in my car purchase and car deal. I will... - sanchezcrys25
Worst experience in my car purchase and car deal. I will never buy from this dealership or refer anyone. I have yet to hear back after complaint....
Family Toyota of Burleson
Sales Relationship Manager
Finance Relationship Manager
Financial Services Manager