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Wonderful Experience - Mr. Cannon
Wonderful experience. The General Sales Manager Margaret Hong took time out of her busy schedule to make sure my parents got the best deal on their 2019 Audi Q5. Its not everyday that a General Sales Manager/General Manager would take time to work with individual customers one on one and oversee the process but she did and we appreciate it. Thank you Margaret for making it happen! We will be sending friends and family to your location!
Took off work - drove 2 hours BAD CUSTOMER SERVICE - Audi2103
My daughters 2013 audi has had an appt for a coolant pump safety for a MONTH. I took off work and called on the way out of town to make sure all was a go . When I arrived @ FT worth audi they said they had run OUT OF THE PART not even 10 mins ago !!!!!!!! RUDE why would u not save the part for the car who had the appt for a month for the customer driving from out of town .