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I've always enjoyed doing business with Gunn GMC. They... - raider8mike
I've always enjoyed doing business with Gunn GMC. They are honest, friendly and have great vehicles. My salesman was Joseph, who was very carring and proffessional.
Top Reviewed Specialists At This Dealership
This review is an update in regards to one I made three... - rhedlund.dcr
This review is an update in regards to one I made three weeks ago. I would like to thank the Covert team for taking the time to respond in a timely manner and resolving my concerns and issue. Thanks again to all the team.
Internet Sales Manager
Apt for0800..Not in bay till 0830. over hour to change... - Lat5674
Apt for0800..Not in bay till 0830. over hour to change oil/rotate tires.. Tech on cell phone. Price ridiculous. Will not return for that service..
Our vehicle went back in the shop last week. The vehicle... - Gregory
Our vehicle went back in the shop last week. The vehicle has been in the shop more than we have actually had the vehicle. My husband called and texted the general manager Cory but he never bothered to call my husband back. This vehicle is a lemon and Corey won’t do anything to fix the issuer. I do not recommend anyone to buy a vehicle form Cavender Buick GMC West. Terrible customer services
Not a good placenothing but lies . empty promises. pull... - jb
Not a good place
nothing but lies . empty promises. pull my credit many many times. I did not get vehicle from there . They lied about deal till the end.
Hector, lane and other Managers
They can't fix the tough stuff - mani
I bought a new 2007 Avalanche from Cavender Chevy, and all major service was performed by Cavender GMC North for last 10 years. This summer, the computer aboard began sending false signals resulting in loss of engine power and traction control while driving. Online blogs show this problem is not uncommon and I furnished them to Cavender when I asked for repairs to be made. Cavender made other (unneeded) repairs for $467 and next day, same problem. Now Cavender won't return my calls, won't refund me. Repeated calls were made including to William Donohue, Joe Stallings, Todd Cavender. None returned. I haven't reached out to Bobby Cavender yet -hoping I don't have to. Maybe Cavender can fix the easy stuff, but they can't tackle the tough stuff. Avoid service dept.
I live in Iowa and saw a truck on Chuck Nash's San Marcos... - cwbcdad
I live in Iowa and saw a truck on Chuck Nash's San Marcos website that caught my eye. They had several pictures on their website but no closeups (other than the interior). I talked to the salesperson and told them that I would be flying down to pick it up and driving 20+ hours home and asked if there were any mechanical issues or dents/dings that I should know about and they assured me it was in great shape other than a little repair on a seat. So I flew down to pick it up. They did have someone pick me up at the airport, which was nice. When I got to the dealership they showed me the truck and it appeared to be in good shape except for a black wet and sticky spot (the truck was black too) about 1/4 inch by 3 inches on the side of the back quarter panel. When I pointed it out to the salesperson they said they had a big storm blow through and it was just tree sap. I thought about having them wash it again but I wanted to get on the road and knew I would be washing it after I got home as it would be dirty from the drive -- BIG MISTAKE taking him at his word. it was very busy and their finance guy was backed up so I gave them a $45,000+ check and signed some papers and hit the road and they said they would mail me my paperwork. I got home the next day and washed the truck and the glob washed off to expose a big scratch in the back quarter panel that was into the gel coat. They had put touch-up paint on it before I got there and it hadn't dried yet. I sent a picture to my salesman (who told me it was tree sap the day before) and he said that he would talk to the used car sales manager. He then called me back and said that they discounted the price to account for that. I asked him why they tried to cover it up instead of pointing it out and explaining it to me. He said they subcontract their prep work and they must have done it (but it was still wet paint when i picked it up????). So I spent $45,000+ on a vehicle and another $945 to have the scratch repaired and quarter panel repainted. And they said there is nothing they would do to offset the cost. I AM NOT A SATISFIED CUSTOMER! I would caution anybody who is buying a vehicle from Chuck Nash Auto Group if you are from out of state. Have them send you closeup pictures of the exterior of the vehicle before you make plans to travel down and buy one from them. I learned a $945 lesson.
Excellent - Miller,1966
Had a very pleasant visit with dealership. No pressure to purchase. Very friendly, courteous, knowledgeable.
The visit with sales associate was very good, he explained everything I asked about. Helped me get set up for on star, and wi-fi, and other programs in the vehicle.