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Great Service depatrment. - Jetz
I get great service through Kara in the service department. She calls me and lets me know what's going with my truck if its in the shop.
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The service I received at the dealership was great. I... - BP
The service I received at the dealership was great. I would highly recommend this dealership to my family and friends. They worked with me in every way possible to help me get my vehicle.
2015 GMC Yukon Paint Repair - jim.lakeway
My GMC Yukon was not purchased at Covert, but I had a factory paint problem. Mr. Alex Brickel (Service Manager) and Mr. Manny Colunga (Estimator) pursued GMC to get my paint problem corrected, even during the GMC strike. They kept me informed, treated me professionally and were courteous in every way. I could not be more pleased with this group.
My next vehicle will be from Covert.
Customer Service - TBIRD
I give them a full 5 stars because Martin was honest, understanding, patient, and genuinely a great guy. Me and my family have so far purchased 3 vehicles from this dealership and will always recommend them due to the experiences and personnell. Donna who helped with the financial paperwork. She was very informative and knew a lot about the 2018 ram 2500 Tradesman Crew Cab I had purchased. Katherine in service was also very kind and informative of any questions or concerns I had.
Bad Times At The Nash Royale - boysct2
Just got back from another bad experience at Chuck Nash. Been trying to get my car fixed since April and every time it's a different person every time, but they same run-around. Except last time I dealt with the xxx. customer service manager. When my check engine light came on(again) I sent him an e-mail and heard nothing back. I bring my car in 3 weeks later and he had no idea who I was or what was going on. They just want my warranty to expire on the part so they don't have to replace it for free. If you have anything wrong with your car DO NOT GO HERE!!
not doing repairs under warranty, failing to make unsat... - camp76522
not doing repairs under warranty, failing to make unsat repairs right, had to fight for a year just to get a seatbelt repd. that was bad at the time of purch. they replaced trans, refuse to fix problems that started after !!! avoid this seller and go to an honest dealer who wont rip you off, purchased 6 cars from them, they are crooks !!!
Jay Shelton is great! He is very accessible and great to... - RCC
Jay Shelton is great! He is very accessible and great to deal with. I have purchased 2 SL's from him and planning for future purchases!!!