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Thano goes above and beyond to make sure it's perfect! - txtt
Thano Drivas was such a huge help to me with purchasing my car; he went above and beyond to make sure I found the perfect car for me. Thano remembered and looked for every detail that mattered to me, and was able to match me up with a car that I just love. He really spent a great deal of time checking out lots of cars to see which matched the features I wanted. Thano is very professional but also warm and friendly. I would absolutely call him the next time anyone in our family is looking for a new car!
We just bought a car from here and worked with Robert. He... - Dawnpucci
We just bought a car from here and worked with Robert. He was great and made it so easy for us. He was attentive and helpful but not pushy. We are very happy!
Very helpful and went out of their way to make sure the... - wh2tby
Very helpful and went out of their way to make sure the car was right for me and I was happy. Price negotiations were friendly and no undue pressure was placed on me to close the deal. The purchasing experience was one of the best that I have experienced.
The only reason I did not rate them a 5 for all categories was that they failed to contact me on the availability of a part that is needed to fix a fit and finish issue. Unfortunately they also had to tell me that could not give me a delivery date either. This is rather lax. However they are always friendly and helpful when I call.
The car has only had some rather minor fit issues (3 of them) and a single irritating squeak. The squeak and all but one of the fit issues was rectified without any issues.
I await the missing part and the fixing of the remaining issue.
Overall, Charles Maund Jaguar have given me a pleasant introduction to the Jaguar ownership experience but need to be a little more attentive on the service side.