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2017 Lease - dayne.mayfield
I have had a great experience with Lexus of Lakeway. Each step from negotiation of the lease terms to my most recent scheduled maintenance has been a positive experience. The staff is courteous, knowledgeable, and willing to help address any questions or concerns that I have had.
Loaner Requirements - raymondlrich1987
I would say when I was there on Monday the 10th of February outstanding service by Victoria Brown and my service guy. But today when I called to get information about using your service again I was confused about the limited radius if a loaner vehicle. Since the service will take about a day or so from what I was told but I am in the military and station at Fort Hood which is well over the 50-mile radius. I get a better deal by renting a vehicle. Therefore, I had to go with Lexus in San Antonio. It is funny that the Lexus in Lakeway had no miles requirement which has the same ownership as Austin. I guess I'll make my service trips to Dallas where I had great service before and San Antonio. I just do not understand some business on how they make these outrageous requirements.