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Out of all dealerships this one had the best selection of... - Slavafedor
Out of all dealerships this one had the best selection of jeeps. I found four vehicles matching my criterias on their website and in couple of days was able to test drive it and buy one. I had to go with little more expensive option just because the cheaper two I liked were already sold.
Top Reviewed Specialists At This Dealership
Sales & leasing Consultant
New Car Manager
I had the best experience ive ever had with John Cooke at... - Markc76
I had the best experience ive ever had with John Cooke at Castle rock Medved Dodge! New 2018 Bighorn. John is great, look him up!
Bought a Dodge Journey from Johnson last August. It has... - daren
Bought a Dodge Journey from Johnson last August. It has been towed to Johnson for service 3 times since we bought the car and now the engine light is on again. When I requested an appointment to take the car back yet again I was told it would be over a week and a half before they would even take a look at it. The last three service visits were almost a week and a half on average before we could pick up the car. If you buy a car from them you would think they would want to make you a priority because that would be excellent customer service. This is the fourth time my car has needed service since we bought it in August and this business does not give a crap. I have scheduled an appointment with Brighton Ford. Here's hoping they know how to take care of customers. I will never buy a car from Johnson again. This business doesn't even rate one star based on how they are treating me.
Had a terrible experience at Toyota Mountain Denver. I am... - gdyvette
Had a terrible experience at Toyota Mountain Denver. I am a single older mom, and I wanted a Toyota Tacoma. They had an overpriced truck, and wouldn’t budge one penny on sticker price...remember I am a dumb old lady! Not so! My son and I walked out. Dodge Fiat Larry Miller had a Toyota Tacoma 2020 that had been traded in. It is a beautiful truck. I controlled my enthusiasm while checking out this truck. The staff from my sales person, the manager to financing couldn’t have been kinder, engaging, and fair. Mountain Denver Toyota could take a training class from this dealership.
Thank you for your support and help during this difficult... - Eli
Thank you for your support and help during this difficult time , my family appreciate your above and beyond service.
My family loved the Jeep and we will buy another one next year .
Thank you again
I brought in my new “used” Jeep I was having a minor... - Lori from Memphis
I brought in my new “used” Jeep I was having a minor issue with. The sales manager, Andre was extremely courteous and facilitated a repair. He made sure I was completely satisfied with my purchase.
Rampant haggling; Non-transparent vehicle information;... - DealerAuditor
Rampant haggling; Non-transparent vehicle information; Harrassing management behavior...
New car purchase on Jan. 2021
1. ANCJA will apply unnecessary charges for windows tinting and anti-theft protection to your purchase. Have them remove these upcharge. My new Chrysler already comes with factory installed window tints and anti-theft system.
Yet, they still try to dance around the charges using evasive/technical wannabe verbiage to keep those costs on my purchase contract. Confidence loss.
2. Avoided to provide the VIN# and mileage on a new purchase until 1-day before taking delivery. It turns out the vehicle is ~300miles away, in which, they have to drive to ANCJA. Neither the sales associate nor management were forthcoming with this information throughout the week long purchase process and buyer actively inquiring about it... Confidence loss.
3. After taking delivery, an online survey was emailed to the buyers, in which, I think it ties to the associates' performance bonus structure. I completed the candid survey, then I received a phone call from a manager at the AutoNation Chrylser Jeep in Littleton soliciting feedback about the survey results (Clearly, it wasn't an anonymous survey). The first 30 seconds of the phone call went fine as I try to explain my experience with them from the beginning of the process. Thereafter, the conversation morphed into a argumentative defense from the manager, where he yelled into his conference telephone microphone about things like: "We did you a favor..."; "We got you the car"; "I've never seen a rating this low" and so on.
I could hear a number of individuals laughing in the background on my end as he yelled into my telephone speakers. Overall, the conversation ended with him hanging up on our 2 minutes call without a constructive or meaningful dialogue. "Failed" rating.
My collective experience based on the instances above begs the questions:
a. If the manager can harass a customer like a maniac, how do they treat their employees or others who may have less purchasing power?
b. Should I be concern about bringing my car in for maintenance, in fear of, retaliation?
Bought a brand new 2021 Trailhawk Jeep Cherokee 4x4 on... - mtnmarie
Bought a brand new 2021 Trailhawk Jeep Cherokee 4x4 on Nov. 10, 2020 and as soon as I left the dealership the uconnect went haywire - I called them to see what was up with it and they had no answer expept if it continued to bring it in. I live 82 miles from the dealership and had to get my BRAND NEW CAR's uconnect fixed. Not only that but the FOB stopped working when it got cold AND all the dash lights went on (SDW unavailable service required, FCW service required,Park sense off,Service electronic stability control and it goes on and on. Finally, on Nov 30th I brought it back to the dealership and they said nothing was wrong until I pushed them on the electronics and they finally gave me a vehicle uconnect'Related star case' issue from 3 days before I purchased it and that it was a software problem that will be fixed in the first quarter of 2021. Would have been nice if they told me this BEFORE I purchased it. Travis was very condescending and insisted that it's working properly! Unfortuately, 2 months later this issue has not been resolved and the dealership offers NOTHING! Thankfully my Costco rep is the only person to assist me on this issue. It's not only an annoyance but a hazard when driving. The Blind Spot & Cross detection - NOT working ...Rain sensitive wipers NOT working, A/C goes on randomly and the radio goes in and out with an annoying static in the speakers! Apple Car play is still going haywire. I will NEVER go back or buy another vehicle from this dealership. They were so nice and easy to workwith before I bought the car but afterwards not a single courtsey call or assistance on how to fix this issue. This shouldn't happen with a brand new 2021 vehicle. Now I have to spend my time dealing with the manufacture to get this taken care of. So disappointed with the lack of integrity in this dealership! You can be sure I am letting everyone I know to steer clear of this place.
Horrible. I spent 10,000 on a new engine for a 2001 jeep... - bradleynestel
Horrible. I spent 10,000 on a new engine for a 2001 jeep cherokee with no other issues. It has been back to their shop for maintenance SIX times, the check engine light has come on every time. It is now on for the SEVENTH time and I have been waiting almost THREE weeks for them to "find" a loaner car. I called, left messages, called again, no replies. It is dead in my driveway, I am out 10 grand. This place is horrible.
Larry H. Miller Chrysler Dodge Jeep Ram 104th