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I would like to have Martin Richardson recognized for his... - avlinojr
I would like to have Martin Richardson recognized for his superior customer service, I purchased a 2018 Escape, Martin is my service manager, he recognizes me and addresses me by name. he has gone above and beyond to make sure my vehicle service is done when promised and always keeps me informed of my vehicle needs, if it needs to be kept longer and status of. I am sure I am not the only customer that he treats this way. Martin makes sure I and my vehicle are taken care of. I do not know who will read this but Martin needs to be recognized.
Abalino Velasquez Jr
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Special Finance Salesman
My overall experience with the dealership and... - MikeM
My overall experience with the dealership and specifically, our salesperson, Louis Yacovetta, was outstanding. When we came to pick up the vehicle (MKX Black Label) , we were running a little late and by the time we were done, it was well past closing time. Nonetheless, Louis Yacovetta still took the time to walk through the vehicle with my wife and I, sharing his vast knowledge (and I do mean VAST) with us. We later found out that we made Louis late for a personal commitment but we could never tell.
When we did finally leave, we felt like we got a good deal and a great car from a very knowledgeable and eager to please sales professional. Keep up the great work.