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Overall Great Experience - Chuck24
Great experience with everything. Easy to book service, communicated very well with reminders, easy drop off and pickup, service video is extremely beneficial, and follow up! Definitely the only place I’ll service my car
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Tynan’s Is My Hero - VinnyTheTiggy
I had been going back and forth (from Feb 14 to April 15) with the dealership I bought my Tiguan from concerning CPO warranty issues and was getting nowhere. I had to leave it alone for a few weeks to regroup and decided to go with another dealership. Cauther at Tynan’s not only LISTENED to my problem, but he ASSURED me he would get to the bottom of it! Turns out that my seemingly complicated issue didn’t even have anything to do with my warranty and I was happy to FINALLY get my car back to great working condition! It all came down to a missing fuse! I happily paid for the services and I can finally rest easy after MONTHS of frustration over something that could’ve easily been diagnosed and fixed in a couple days!
Was excellent experience - Kris42
Yannick did an excellent job getting me in a reliable vehicle we went in trying our luck and ending up getting a great deap thanks.
great experience - DALESPARKS
sales staff was awesome. Regina was awesome and so was David !!!!! Will definately continue doing business with them. We really love the Tiguan to this point.
Unfortunate experience - Wasick
Shopped for a car for my twin boys that will be going out of state to college this fall. Found the car we wanted at Emich Volkswagen. Test drove the car before repairs were completed and liked the car but did notice some hesitation at takeoff. I was assured this was normal for this car. I was sold on being told they do not sell problem cars. After owning the car for only 2 weeks I noticed a bad oil leak when my son parked in driveway. Rear crankshaft seal was leaking so called dealership. Was supposed to be called to discuss with Chris and the call never came. Called Fred Emich and left message but no call. Apparently once the car is sold there is nothing for them to gain. Had car fixed at a reputable dealership for a sum of $1800.00 plus dollars and was treated professionally. Car now drives as it should with no hesitation . Hesitation was due to failed POV valve which caused rear seal failure.Cannot endorse this dealership.
I live in Oregon and purchaced my vehicle from Lithia of... - Kip Mauldin
I live in Oregon and purchaced my vehicle from Lithia of Roseburg,Or. Visit Denver often as my kids and grandkids are here. Lithia has done all my service including tires and batteries since '06' They are 'hands down', the best. The people here in Thorton are typical of all Lithia dealers,(proffesional and courtious) I feel that any vehicle one buys from Lithia dealers any where would be a satisfying experience. I am certianly buying my next from them!
Awful - angela hofer
Had some trouble getting some decent help from this location as soon as it was time to bring in the leased vehicle. Lots of back and forth phone calls with no new information each time, just all the things they could not do for us.
Finally finished the lease buy out process. Appointment to sign paperwork was at 9:30am on July 4th, a holiday. When we showed up, the employee we had scheduled with was not even there, nobody knew we were coming and no paperwork had been put together. I was pretty livid, had some loud words to share and the manager was very rude. We left, bought a new car at Larry H. Miller on Colfax. Go there instead, saving you a serious headache.
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General Service Manager