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Best service EVER! - A. Coloma
I get my Buick serviced at McCaddon. They are the best car service department I've encountered in my almost 50 years of driving. McCaddon service is fast, friendly, knowledgable, professional. And Jon Berry is a great service representative who pays attention to the needs of his clients and our cars. I highly recommend McCaddon.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales & Leasing
VERY GOOD EXPERIENCE - Knoitcwby02
We special ordered a new vehicle. It happened right before the GM strike. They kept us informed the whole time. The pickup was just what we ordered. Thank you
Don’t buy from here! - Jskind4
This is by far the worst dealership I have ever dealt with. We were looking for a used vehicle and they had said we could upgrade and keep the same payment, what a joke. First of all they don’t even know where there cars are, they walk around pushing buttons on the fob until they find it. Then after we picked a vehicle, it was the longest buying experience of my life, we were there for almost 6 hours. Then we go to leave and it only had one key, which we weren’t told up front, and they are not cheap to replace. A couple days later the tire sensor started acting up, so they agreed to look at it. My wife took it in and they had it all day to replace two sensors, she picked it up and drove it three miles when the tire light came back on. To top it off they gave her a list of $800 in repairs that it needed a couple months after we bought it. Lastly, my wife got a flat and there wasn’t a jack in the car. Find a different dealership!!!
King is the very worst in customer service. I told Doc I... - Rrhimmel
King is the very worst in customer service. I told Doc I was coming in to see a car he texted to me
I went in and I asked for him
He banged on his window "you have a customer he said" after waiting 20 minutes ' nothing. I left. Went back another time because I liked the car, noone came outside to assist us. Then I called again spoke to Mike P. He said he would drive cat to other location next day in Loveland. I showed up- he was a no show and another sales person told me z"he was he was under the weather. I asked why he didn't call ME , his answer was "well he called me. Yet another sales person showed me the car. Unfortunately this esd thr car Mike told mr that couldn't be sold because of smoke inside. They lied to me telling me this cat was from Longmont
Terrible sales associates
Stay clear !
Avoid at all costs - Unhappy1
Worst car buying experience I have ever had by far and I have bought my share of new cars. The salesperson Billy was great, very thorough and knowledgeable, and we really felt comfortable with him, then we started to deal with the finance people. It took almost 3 hours with them. They advertised a price and payment on their web site but they put a deal in front of us that was for 6 years at over $900 per month for a 35 thousand MSRP car. We told them we wanted the advertised deal but they kept lowering the price and payments a little bit and seeing if we would bite. We got fed up and were leaving when all of a sudden the price and payments advertised were offered. The only reason we went through with the deal was the car had a unique set of options and there were no others in the state with that set of options. We should have just ordered a new one from another dealer and waited 2 months. Avoid this dealer at all costs. The experience was more painful than listening to a year of their owner’s commercials. Buick should revoke their dealership.
Excellent People = Excellent Dealership - jprash78
We purchased a 2020 GMC 2500HD AT4 from AutoNation Buick GMC West and are extremely satisfied with our experience.
Christine Gee (Sales) was always available to find an answer for any questions or requests we had. She even arranged a test tow of our boat/trailer behind the truck we were interested in.
Matt Hopper (Sales Manager) put together a deal that was fair with no frills and went far above and beyond what we were expecting.
Bottom line, do not hesitate to go straight to this dealership when you are in the market for a luxury American made automobile. The cars and the team at AutoNation Buick GMC West are beyond reproach!