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Looking at New and Used Cars - Chuck1146
i have never written a review without buying something until now. I am in the market for a new or used car with no time line. I have test driving a number of cars to see what i actually want. When i enter a dealership i tell the Sales Person I am not buying today, only looking. All of then listen but don't hear me. Why are you are buying today, we have finance specials and leasing options. The answer is my Mom recently passed away and I am closing up her affairs. All listened but only Tim Beal heard me. I explained my situation and that I have a short list of cars i want to drive and price, the Fort Mustang being one of them. Tim sympathized with my situation and asked me to call him when i determine what I want. I then test drove a Fort Mustang and asked questions about the Mustang vehicle. I was so impressed with Tim, that he is the only Sales Person I gave my name and telephone number to I asked him to look out for a couple of specific Mustang vehicles with the stipulation that I may not buy right away but his information is making me aware of what is out there. I have bought many a car from many different dealers in my life time, Tim is the best and made a lasting impression on me. Not sure my final decision will be a Mustang (I have driven a number ofFirebirds and Camaros) my whole life. But if it is a Mustang it will be bought through Tim. One last story of his character. I told Tim I am a Camaro fan but the new ones feel like a dungeon and you can't see out of them. Instead of seizing the moment and criticizing the Camaro, he just agreed that they have become difficult to see out of. That was it and we talked about the Mustang. Tim is a class act and what Sales People in any industry should be like.
Top Reviewed Specialists At This Dealership
Great customer service - Farmer3
Thank you John for your help buying our Mustang GT. We really appreciate your time and effort to make sure our experience went smoothly. Great guy!
The Farmer Family
Master Certified Internet Sales
Internet Sales Professional
Great customer service, couldn’t have been better! - Trevin26
I was treated amazingly and the customer service was great. I would highly recommend this dealership to any friends and family that are in need of a new vehicle.
Ford Master Certified Specialist
Great service! - SRoche475
Kyle, AJ and Greg are top notch! Super friendly, low pressure and truly want to help! Very knowledgeable and willing to let you test drive till you're happy! Truly a great team!
Sanderson Ford - pbeltram
#BeltramFordFamily is excited to purchase our 4th Ford from Brian Fitzpatrick @SandersonFord - outstanding service, low pressure, fantastic vehicles. We will only buy from Sanderson Ford and HIGHLY recommend Brian.
Great service - Sue
I went in for a repair and Hornes service was very busy. They saw to it I got a ride home, did the work and picked me up and took me to the dealership. They communicated often so I knew what to expect. Can’t ask for anything better
Service - Lenape1952
I can't stop praising the excellent service, professional and warm reception I receive everytime I come here for service. Gina Lee is exceptional individual
Poor customer service - Tony2018
I decided to try to get a simple oil change at Autonation. I drove up to service and was not greeted by any service advisors. I waited 5 minutes in the service center driveway.
A different customer drove up and he instructed me to walk into the stall and get their attention. He also told me he learned this from his first experience on coming to this service center.
I went in and talk to an advisor I felt like I was a hugh inconvenience on them. I originally arrived at 2:47 pm and was told to come back on Monday. Needless to say I will be returning to Peoria Ford even though that autonation us very close to my home. I much rather drive 23 extra mile for the great quality customer service. It was not Brandon’s fault. I put all the blame on their leader for poor customer service.
Hello and Good Riddance Autonation Ford!
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