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Our experience with Alan Lopez to purchase an Escalade... - ruthpowell736
Our experience with Alan Lopez to purchase an Escalade ESV was great! He was knowledgeable, professional and friendly from start to finish, Great customer service!
Top Reviewed Specialists At This Dealership
This is the second car l got from this dealership. The... - shwebb13
This is the second car l got from this dealership. The sales rep, Charles MacDonald, was a pro and helped me get what l wanted at the payments l could afford. Also, the Service Department cannot be replicated anywhere. They are the best.
Sales & Leasing Professional
Dwayne Champion was the best dealer I have ever worked... - Ecox3
Dwayne Champion was the best dealer I have ever worked with. He was very confident and made me feel comfortable in my purchase. The entire staff was very friendly and helpful. I will definitely buy my next car at Henry Brown Buick!
Internet Sales & Leasing Manager
Sales & Leasing Consultant
Weston in the Service Dept. always works hard to satisfy... - 816.wrangler
Weston in the Service Dept. always works hard to satisfy his customers!
I will always try to do as much business as possible with Earnhardt Buick or any other Earnhardt dealership.
Thank you Weston for such great customer satisfaction !!
they didn't do what they said. Had an oil change. Would... - wofee02
they didn't do what they said. Had an oil change. Would wash my engine out, due to oil sprayed.
didn't do it. So, they lied.
Need I say more.
Came in for an issue on my Cadillac ATS-V that no one... - Z-ATSV
Came in for an issue on my Cadillac ATS-V that no one prior could seem to pinpoint. The service director handed me off to Britt Rivington. Britt was great with communication and would follow up with me every few days to let me know what they have found and to relay info between myself and the tech. He would also keep me looped in on the status of incoming parts, and give me pretty realistic ETAs. Overall, the whole repair took a bit longer than anticipated, but working with Britt made it quite easy and assuring with his frequent contact. My car is back now and running like new, couldn't be more satisfied!
I would like to share my recent experience there at... - Travelingnursethatgothad
I would like to share my recent experience there at Vann’s. I am single middle aged woman who was looking specifically for a vehicle. I just happened to be working in one of the local hospitals caring for the COVID patients this past winter.
I went specifically to this dealer because I was told they had what I wanted which was a white 2019 Toyota Highlander HYbrid. Fell in love with the vehicle and bought it and itraded in my 4Runner and gave $2000down payment. My salesman, added that amount to the listed price of the vehicle. So in reality my trade
Or down payment didn’t make the listed price go down at all. This was my fault for not catching it initially!! I was also assured my sales tax would be paid which they were not!!!Additiony, I have had this vehicle for 2 months and have not been able to get it tagged or registered in my home state so now I will be fined because I am over the required 30’days for registration!’ I have called the dealer and the bank where I have the loan financed SEVERAL times and have received no resolution!!! It is y general understanding that this “stuff” be taken care of by the dealer! But I am the one being “hustled!!” I am beyond over this entire experience!!!
Coulter Cadillac Buick GMC
Henry Brown Buick GMC