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My experience in acquiring a pre-owned 2018 Alfa Romeo... - davidny
My experience in acquiring a pre-owned 2018 Alfa Romeo Giulia TI Sport from the Bill Luke dealership in Tempe, AZ was excellent all around. Salesperson Daniel Jordan was thorough, professional and detailed. I greatly appreciated that I was treated fairly and respectfully by Daniel as a walk-in. Joe in Finance was great to work with as well.
We just recently purchased a Mercedes GLA 250 SUV at... - email@example.com
We just recently purchased a Mercedes GLA 250 SUV at Fiat of Scottsdale. I just want to give a big shout and a big thanks to Ozzy and Shane for their professionalism and for their awesome customer service. They made our purchase really easy from start to finish. Keep up the good work gentlemen!!! I will definitely tell our friends about you and your dealership! Again thank you so much!!!
First of all, I went into their location right at... - Richard Benham
First of all, I went into their location right at Christmas of 2019 to buy the car that I have always wanted. They sell it to me with no issues. Then a couple of weeks go by and I try to reach out to the credit union who has my loan and set up auto payments. But to them I do not exist. There is no loan on my credit anywhere for this car. SO, I call the dealership AND email them repeatedly. Leave messages and everything. No response. I finally had to go in to find out what was going on. 2 months later.Oh We missed a couple of signatures. Here u go. Everything is fine now. But by this time I had already been expired by 10 days on my temp registration. I have to specifically ask for new registration because they were not going to give me a new temp tags. BUT WAIT, THERE IS MORE. I then go to their service department to get my oil changed and tires rotated. BUT they did not put the wheel lock key in the car when they sold it to me so they could not rotate the wheels. If I Theyhad a tire blow in the mean time, my car would be completely trashed because they would have to cut the tire off to replace it. then told me I can go to Volvo and buy new locks and have the old ones removed and they would reimburse me. Mind you they are across the street from each other. Then the person I was working with the whole time told me I could go across the street and get the receipt for the new wheel locks and extraction and they would deduct that cost from my oil change and tire rotation. Just in the amount of time for me to walk across the parking lot and the service advisor Bert told me he would need something from them to give him permission to do that. So I said call him. So he did and literally as long as it took me to cross the parking lot, he said oh no, we can't do that. We will cut you a check. So now I will be going across the street, getting more work don't just to come back and be reimbursed. ALSO AutoNation has a 4000 mile warranty on all used cars. The rear wheel sqeaks when I hit bumps so I asked them to look at it. Sure for 150$ we will do a visual inspection and tell u if it's covered. A visual inspection? Do u mean lift it up and put a flashlight on it? Yup. For 150$? Yup. Needless to say, I will not be returning to any AutoNation. And when people ask where I got my awesome car I will tell them somewhere else.