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In April 2021 we received excellent service from Julien... - wendynashalbright
In April 2021 we received excellent service from Julien Mendez, Service Advisor. Julien was a good communicator and kept us informed throughout the process.
Camelback Ford went the extra mile for us. Our maintenance work lasted 2 days and we were provided with a rental car that had just 5 miles on it.
We received a warm greeting from Herb Jernukian while we were in the lobby. The whole team at Camelback seemed friendly and glad to be of service to their customers. This is definitely a place we want to do business with!
Top Reviewed Specialists At This Dealership
Assistant Sales Manager
Internet Sales Manager
The dealer worked well with us to find the vehicle that... - cb
The dealer worked well with us to find the vehicle that we were looking for. The ordering process went well even though the length of time seemed a bit long. The salesman was pleasant to wrk with and stayed on top of the shipping process.
Master Certified Internet Sales
Internet Sales Manaager
I recently bought an Explorer from Dominic. It was by far... - Rocky W Phoenix
I recently bought an Explorer from Dominic. It was by far the best buying experience I have ever had. He was honest, product informative and there were no high pressure tactics from him. I highly recommend him for a great buying experience.
Rocky W Phoenix
The service advisor that I worked with for an oil change... - tlrossi
The service advisor that I worked with for an oil change was very helpful letting me know my vehicle needed additional work and got me a lower cost than the initial quote. I was out the door quickly with excellent customer service!
Tim Rhodes worked at getting me the best deal I could... - oldguysrule27
Tim Rhodes worked at getting me the best deal I could have expected. As a retired first responder I was treated with respect and dignity and thanked for my service many times. I believe it helped in the outcome of my brand née vehicle
JP (James Pratt) was extremely helpful in getting me into... - fjmckean
JP (James Pratt) was extremely helpful in getting me into the service schedule due to an emergency need to repair or replace the radiator on my Ford F350 Super Cab.
I dropped off the vehicle overnight and it was ready the next day. JP kept me informed about what was needed to replace the radiator, and the cost estimate. Although and expensive repair, the actual cost came in under the estimate and I was back on the road. Great servie.
Called and left contact information with service... - gbsnbryn
Called and left contact information with service department twice. No responses from anyone. I even let them know the second time about not getting a response from initial attempt. What do I need to do to get a response??
I have a 2017 Ford Edge I purchased out of state to use... - John S.
I have a 2017 Ford Edge I purchased out of state to use at my home in AZ.
Fortunately Peoria Ford is close to my home.
Service there has been nothing short of excellent. Started with a bad windshield & installation by the selling dealer (leading to a lot of wind noise on the trip west) that Peoria correctly diagnosed and fixed by installing a new windshield. Car is very quiet at high speeds now.
Adam Croner in service is excellent to work with - gets repairs done quickly and correctly and takes time to explain what needs to be done or what has been done.
Overall, a very pleasant service experience with Peoria Ford.
We bought our Escape from this dealer. I have taken it... - C
We bought our Escape from this dealer. I have taken it in for warranty service twice. The first time they had it for 2 weeks. This time they have had my car for a week with nothing started. They also have had the part for over a month. I am so dissatisfied with their service department. I have never encountered a more incompetent department in all the years I have taken cars in for service. There is no way I will return for any type of service after this.