Buying a used car - Subaru123
We have owned 4 other previous Subarus and knew that was the car we wanted to buy and went looking starting with Tucson Subaru. We walked in and found a clean little Crosstrek. Didn't need to look further. Excellent staff Jim Coyle and Louie Ascencio. I look forward to any future relationships with this dealership.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Carlos Pineda - babs
I found Carlos most helpful in my recent visit to Kia to purchase my leased vehicle.
He was efficient and patient even though the process took longer than anticipated. Carlos went the extra mile to make me feel important and special as a customer. I don't know if receiving a dozen long stem red roses is standard practice, but it sure impressed this customer! And..was very much appreciated...thank you Carlos!
Sales / Lease Consultant
Sales / Leasing Consultant
Service Excellent - jwehner
I had a very nice experience, as always, when I brought my Pilot in for a oil change. I knew I needed more than that but just wanted the oil change. Within 30 mins, the oil change and inspection were done. I had an airbag recall and needed filters so I had those two things done and on my way!
Finance Manager/ Sales
LHM Fiat is an A+ Dealership to Deal with in a purchase - MoparExec
My wife and I were very pleased with our recent trade-in to Purchase a Brand New 2018 Fiat 500X Lounge AWD. Jason Seng was our direct Sales contact and GO TO guy the entire process. Bob is very fortunate to have him on the Staff. It was nice to work with Beau, Finance Manager, during the tedious paperwork processing, etc. First time I have had an enjoyable experience with the final numbers guy. Now I am looking forward to visiting Jason Kays to handle my Service needs. Another A+ Staff member.. I really think Bob is very fortunate to have created a Team like these people. .
Sales and Leasing Associate
Internet Sales Associate
Alfa Romeo & FIAT Sales Specialist
Great Service - Bem
We are pleased with the new truck and with the “no pressure” salesman. Joe N. Needs to work on his people skills. Jon was great!
Customer Service - Goose 0113
My experience was amazing. Adrian Schumacher provided me with 100%plus customer service. He made me feel comfortable and confident, that he would find the car I needed and wanted. He his an incredible asset to your dealership. Jarret Crocker also made my experience awesome. John Hornbeck made me feel at ease , that I had someone in my corner. I am a very happy customer, thank you
New and Pre-Owned Sales
Made my dream car a reality - pmgrfixit
They made it possible for myself to have the vehicle ive always wanted , an A7
they where very professional and the did what they said they where going to.
I will never buy a car anywhere else.
Tim And Anthony Where awsome.
Sales and Finance
Audi Brand Specialist
Customer Service - Ada2019
I stopped by yesterday to look at the Volkswagen Atlas. Ryan was an incredible help. Despite me being upfront and telling him I was just window shopping and will not be buying a new vehicle until I return to D.C. in a few weeks, he spent more than 45 minutes with me showing me the vehicle, answering all of my questions, and providing me printed documents to review as I continue my car hunt. Though I will not be buying while I am here in Arizona, Ryan is truly an ambassador of the brand and represents what customer service is all about. Thank you for the pleasurable experience!
Great buying experience - BobW
Saleswoman Teresa Fergason was very helpful and paid good attention to details. She also helped us find a great deal on car insurance.
sales and leasing professional
Internet Sales Manager
“SUPERB SERVICE” - John & TJ
This was our first experience with Goliath Auto Sales. My husband and I learned of them thru the internet while searching for a particular used car and saw they had what we wanted. My husband called and spoke to Paul Barker, the owner, who said the car was still there. We got into our car and drove the 40 minutes to get there. When we arrived, we met with Gary Short, a salesman who was extremely courteous, friendly and so non-pushy, an extremely likeable human being. He got the keys so we could test try the car and when we got back to the lot Paul Barker was there as well. We all stood around talking about the car and life in general as if we have known them a long time. We said we wanted to trade in our car and Paul gave us an extremely fair price so we said let’s right up the deal. They answered all my questions and concerns. It was the most painless deal I have ever had in buying a car. I would highly recommend them to anyone who wants a great experience in buying a car.
John & TJ, Tucson, AZ
Noble motors, truly noble! - Sgary1987
Greetings concerned parties,
you are surely asking yourself, 'what kind of dealership is Noble Motors?'.
Well, allow me to describe my first-hand knowledge, experience, and opinion. Then, you can decide for yourself!
Noble Motors is a family owned and operated used car dealership. Grandpa owned and operated it with his son, teaching him the value of nobility and treating patrons as family. Now, the tradition continues, as Sayed operates this business with his son, Sid.
I had the extreme pleasure of working with both Sid and his father. It's impossible to describe fully, the lengths for which Noble Motors went to get me licensed, insured, and into my own truck- all within the short span of 1 week!
I am 29 years old and have never had a license, but this was no trouble for Sayed. He helped me to get connected with a private third party company that administered my written test and road test, so that I could get my license and all in one day! Noble motors has the connections and the care to put you behind the wheel of your dream vehicle; no matter the obstacle, and all within your deadlines!
They finance with only the best, Hughes FCU. And, they negotiated the best financing options available. This was on top of working with my budget for a low down-payment. I could not have been more satisfied with my APR, monthly payments, and down payment- phenomenal!
The service and personability at Noble Motors will charm you into never wanting to leave or to buy a vehicle at another facility ever again! No matter what dilemmas or speed bumps are in the way, and I had a lot, they will treat you with care and do everything to get you into the vehicle you need!
Alright, let's talk about the truck I bought. This beautiful vehicle- 2000 Ford F150 XLT extended cab SB-had no problems and the few aesthetic dings that it did have, were promptly pointed out by the amazing staff at Noble Motors. They had the Carfax in-hand when I came in to test-drive it. The car was pristine, especially after they put it through their detailed and caring service center.
What can I say; Noble Motors is a 5 star company. They finance with the best. They are family owned and operated. They will treat you like family, their vehicles are fairly priced and in great condition- or they wouldn't have them on their lot!
5/5! Thank you for reading my review and, thank you Noble Motors- you truly are noble!
Cozy and conformable experience - Royal Willie
I bought a super clean 2006 Toyota Tacoma after looking for several months for a Tacoma 4x4 that was in good condition. They have a good selection of clean used Toyotas .
Very Trustworthy - Valerie H-B
Purchased two cars from Josh. Very dependable vehicles. Josh is very professional and makes purchasing a vehicle easy and painless. The prices are fair and vehicles are in great condition. I would recommend this dealership to anyone looking to buy a used car.
Great shop/buy experience!! - JD49
Our vehicle was declared "total loss" in accident so had to rent a vehicle. Miranda, at speedway enterprise rental office mentioned that their car sales dealership had great buys on low mileage vehicles. Just went to look and ended up buying a 2015 MKZ. Vehicle had more mileage than we planned on, but a very nice & new looking sedan for a great price. Great buying experience at this dealership!! Thanks Miranda, Tim & Mark.
A review from a non reviewer - Marigold983
I never write reviews. Just don’t feel the need. However, today it is justified. I went to look for a car today. It was my fourth day looking. I stopped in at Royal to see Marvin (we had spoken on the phone prior). He was so helpful, and knowledgeable. He made what could have been a nightmare of a day for me seem painless and simple. He had a great spirit, and stayed positive even when I might not have been. He helped me find a solution to every issue I faced today buying a car. I honestly can say I could not have done it without him. Thank you Marvin from the bottom of my heart, from my family to yours. God Bless!
Great job by everyone - Redjacket
Great job by everyone... friendly, easy to work with, and bent over backwards to make the car buying experience fun.
Would definitely come in again.
Excellent Purchase Experience! - Cathy
This is the first time I've considered buying a vehicle located out of state, and I was pretty apprehensive about it, but once I saw the car I'd been hoping to buy, and Cactus salesman Bob Navarro was so helpful, I decided to make the purchase. As my time was really short, I had to drive down to Tucson from Ogden, Utah in one day, make the purchase, and drive back the next. Both Bob and John Ranic were fantastic. Not only was the car everything they said it was, but when I arrived, all the documents were ready and after taking the car for a test-drive, John and I sat down to sign paperwork (by the way, he had been in contact with two Utah credit unions and kept in contact with one for days, finally persuading them to drop the interest rate they offered). Both guys (and every supportive person there who switched the tires on the car I was buying for the one I traded in) were more amazing than any other salespeople I've worked with (and I've purchased many cars from major Toyota dealerships over the past 20 years). I can't say enough good things about these people! Buy your car from them! You're experience will be just as pleasant!
Hassle free car buying service - Mark iv
I purchased a second new car from Allstate in the past three years. The friendly staff approach in finding the car you are looking for is hassle free and courteous. Not the typical Dealer approach of this is our inventory and that is your choice. They were able to be competitive, if not beat a dealers offer hands down on the same model. They kept me informed through the car buying process and had several choices that met my desires in color combinations and options that I was looking for.
Degrating, unprofessional! - Kimber123
I visited AP's auto to look at a 2012 Nissan Altima that I saw online. I really liked the car unfortunately I needed to come back with my husband the next day. I pre-filled out a paper application pending submittal of it until my husband returned to see the car and sign the application for approval of running our credit. We returned to look at the car the next day and was approached by the same car sales man. My husband had pointed out another car I might like, and ask me if I wanted to test drive and I said yes. He proceeded to ask the car salesman if we could test drive this car and he told us no there was no point because we wouldn't qualify for that car. My husband and I immediately felt affended and shocked. How did he know what we could qualify for??? So we ask, he proceeded to tell us that he ran our credit and we needed to put a large down payment down and that we had to find a car under 10,000. He treated us horrible like we weren't worth his time. My husband looked at me and said let's go look at the dealership down the road Quebedeaux. So we did ended up finding a 2014 Nissan Altima beautiful car, our car sales man Scott went to work for us to get us approved with a low down payment. And he did it! He was amazing and really went to work for us. The funny thing is we ended up buying a 16,000 dollar car with no issues. So in all reality AP's Auto screwed themselves out of a sale. Very poor service, to much competion out there to be treated with such disrespect.
Deceptive dealer. Plays the "oh, he's stepped out of... - yzman5172
Deceptive dealer. Plays the "oh, he's stepped out of the office I'll transfer you to his voice mail" trick over and over.
They do not return phone calls.
They sell "phony" service contracts from a firm in TEXAS, named Warrantech. Check THEM out if you want to see a lot of negative reviews and complaints.
They refuse to remedy a safety problem that wasn't apparent until cold weather. (they sold the car in June full well knowing that the heater and defroster would not be checked out when it is 107 degrees outside). "It's been over six months, sir, so we're not going to fix THAT!
They and their service company, Transmissions Unlimited, play a "hot potato" game with customers, each saying that it the other entity's problem.
Transmissions Unlimited says "We are not part of Aufmuth" but every auto that needs service from Aufmuth is sent to Transmissions Unlimited.
Both Aufmuth and Transmissions Unlimited claim that they don't know what is covered by the after market service contract from Warrantech, the very same contract that the salesman push and push and push. There are only three levels of coverage and both Mike Aufmuth and Darryl from Transmissions Unlimited claim they have to call the service contract company to find out what is covered. So for years they have been pushing and profiting from the sale of this contract, but neither of them claim to know what is on the three levels of coverage! That's some sharp business people there!
Darryl at Transmissions Unlimited Can't fix one thing without breaking another. When the vehicle was purchased I discovered in two days that it needed a fuel pump. Aufmuth would only replace it if I gave up two other concessions they had made when the vehicle was purchased, namely new tires and collision damage to a quarter panel. IN the process of changing the fuel pump, Transmissions Unlimited fried the electric mirror system somehow. Their take on the matter-"It's just a coincidence" and I probably didn't realize it was broken!!! REALLY??? Yesterday, with a leak in the windshield defrost system only and at Transmissions Unlimited for troubleshooting , the vehicle "waiting on word from Aufmuth about coverage" Darryl said he never touched anything and won't until word is given from Aufmuth. When I went to pick up the vehicle after it sat all day at Transmissions Unlimited waiting a word from the dealer, Aufmuth, the system was now spewing radiator steam in to the cab when neither the heater nor the defroster was running. Darryl had told me he didn't touch a thing, but the shop worker who drove my vehicle out front to give to me said, "oh yeah, Darryl was taking things apart and removed the glove box and "checked out" the heater core. So whereas before I had no problem until the defroster was operated, now there is constant radiator steam in the cab whether the heater and defroster is operating OR NOT!!! So Darryl has broken more than he has repaired, and he lies about it or says it is a coincidence.
They guy was friendly. But that's where the good stuff... - aronm
They guy was friendly. But that's where the good stuff ends. I called on a car to check options (stick vs. auto). The car was at another store and he really insisted he bring it to this store for my viewing. When I showed up, the ding-dong had it up on the rotating display so I couldn't really see it or drive it (duh!!). After I got someone to stop the machine so I could take a closer look, I saw it had been beat pretty good and it was a stick, not auto, as I had been told. They other guy that helped me was friendly too.
All Around Excellent - wes
We bought an 04 F-350 with 89k actual miles that was exactly as the presented it. It has been my experience (I'm 70 so have a little) as a car guy since I was a kid that used car lots and sales people are more often that not sketchy at best and had intended to look at a different truck when we ended up at Canyon (my wife and I originally ment to go to a different lot) and saw this F-350 and while we were looking it over we were approached by a salesman (Luther) he was very cordial and not at all pushy, he gave us the current info about the vehicle, said the engine had been gone thru and cited a few other things that had been done. While on the test drive (without Luther) we realized this wasn't the truck we originally drove to Tucson from the Prescott area (200+ miles) to see but the way we were treated by Luther and his sales manager was awesome. Also Luther mailed us all of the receipts for all the work that was done while the truck was at Canyon which was in excess of 3 grand! If we ever need another vehicle Canton is the 1st. place we'll look. Thx...Wes
Finance training - Azule359
Staff needs to be retrained in modern financing. Was not approved with the down payment I brought. Was told my credit was too poor went to Local Credit Union and got a loan voucher from them. Not approved really?
Financial Services Manager
Internet/Fleet Sales Manager - #1 Rated Sales Rep in the USA by DealerRater