Best Subaru Dealer in Norcal - becky115

This is the 4th Subaru we have purchased from Shingle Springs Subaru. Great experience. Great dealership. Everyone is friendly, helpful, and treats us like family.

Quick Professional Top Quality! - Dreamcruisecvp

No pressure No Haggling Quick Professional Top Quality! Educated knew their products Timely patient (Only criticism this survey narrative annoying length requirement should be shortened or deleted)

reliable - sexyomi

Over the past five years, I have purchased two new Subarus from this dealership. I have owned five Subarus to date. I am a satisfied customer and refer others to this dealership. Paul in sales is a wonderful representative of the company and works hard to make the buying process as smooth and efficient as possible. Mike and his crew in service are helpful and considerate of the customer's time and circumstances. Tim in the parts department goes above and beyond to help the customer find what is needed. I appreciate the small town atmosphere at this dealership and the willingness to be of service to all visitors.

Great Team! - rspanks

Kyle and Shari were great to work with! I’m not the easiest customer and the put up with me anyways! Extremely knowledgeable and not pushy I’d reccommend them to anyone.

Ineptitude, lackadaisical, poor customer service - FORDF150SONORA

Had a problem with some rattling and dropped it off Thursday, it is now WEDNESDAY the following week and nothing has been done. Either they are lazy or mismanaged. I have been without a mode of transportation for 6 days getting the runaround all the while I am due to have a child any day now and still do not have a straight answer. I would NEVER suggest getting your Ford or any other car serviced through these people. Pretty sure the next step in this juncture is the BBB depending on how much harder they make this for me.

Absolutely horrible service. This is the second time the... - subaruowner

Absolutely horrible service. This is the second time the office service representatives have lied to my face about the progress of the service work, and allowed me to sit in the waiting room for over 10 hours. Do not bring your subaru here. If you check the Better Business Bureau you will see they have an unsatisfactory record due to complaints about service and are not even accredited by the BBB. That should speak for itself.

Great response time - Kyle

Reached out to the dealer to inquiry about a New Subaru Impreza. Ended up going with a different car, however this is the only dealer to not continue to bother me about coming in and buying a car after I told them I went in another direction. So I decided to leave them a good review