Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Sahara was exceptional she responded back to all of my... - derialee
Sahara was exceptional she responded back to all of my calls and Text at a reasonable time she was very professional The information she gave me on my car that was going on was very accurate
Top Reviewed Specialists At This Dealership
Sales Team Lead
Ive had such wonderful experiences from this dealership... - brianumber
Ive had such wonderful experiences from this dealership from my purchases to their EXCEPTIONAL service department. Yulissa has helped me numerous times and each time I leave I'm thinking WOW, I'm really happy with this place, it's really ALL AROUND amazing. But it's the service team that will keep me coming back, I always feel I'm in great hands. Thank you Yulissa, your great attitude, smile, and your professionalism is 6 stars :) it's so appreciated and doesn't go unnoticed.
Service Dept: 10 out of 10 - neigh52
The service dept. seems to be dedicated to handling every single thing possible...even seat-belts that are slow to retract! My car is always ready when they say it will be; they check with me about any added costs; now they even pick up and deliver my car. I love Rusnak Audi.
Very quick recall repair on seat belt recall - suellenesl
The service advisor, Oscar, was excellent. He kept me informed. The car quickly went through the repair, quality assurance, and inspection process and was finished in half the time estimated. Oscar was very informative about when my last service had been done and when the next one is due. I have always been pleased with my service visits at Audi Pacific.
Rich our sales specialist was awesome, he made the buying... - LEC
Rich our sales specialist was awesome, he made the buying process really easy. Paperwork was very simplistic.
I would recommend buying a car from them!
Lalo Nunez was disrespectful and he tried to cheat me in... - mattdavis
Lalo Nunez was disrespectful and he tried to cheat me in servicing my car he never took the car in for service and told me after 2 hours of waiting that it has been serviced I have video proof from my dashcam I will expose this dealership and Lalo Nunez false statements I have Audi Care which I can now believe they just sell you so they can charge interest on every month and make your payments higher nothing else.
Your salesman Charles, and your finance manager, TJ were... - Popsisup
Your salesman Charles, and your finance manager, TJ were personable, friendly, and extremely helpful. They are great ambassadors for your dealership. Sometimes the people make all the difference. They definitely made this transaction a positive experience!
Disingenuous and unprofessional! AVOID GOING FOR SERVICE!... - a5sportback
Disingenuous and unprofessional! AVOID GOING FOR SERVICE! Staff is trained to entrap. I went for routine maintenance and was NEVER informed a quote or any estimate for a routine check. Admittedly, that was my fault and I won't be going back. Only after walking up to the cashier was I surprised. Some may consider $310/hour high but I'm okay with. It's the lack of courtesy from the service consultant, Chris Navarro, that really bothered me. When confronted he simply shrugged and said that's the labor rate and there's a sign outside, essentially holding my car hostage. Way to raise the bar Audi Santa Monica. Unprofessional and a clear reminder how staff will take advantage any chance they get.
Worst car buying experience I've ever had in my life.... - Mycharger
Worst car buying experience I've ever had in my life. This dealer was supposed to pay off my old car and sent the check to the wrong address, leaving me to make payments on a car that was supposed to be paid off. Do not do business with this dealer.
Top notch Service center.Their goal is to get your car... - lanemcnally
Top notch Service center.
Their goal is to get your car working fast and without taking your last dime.
Mike in Service is honest and up front. West Covina Audi is THE place to take your Audi to -- no matter WHERE you bought it.
This is a dealer that believes in service respect the old fashioned way,, you earn the respect.
I know what I am talking about. A Pilot with more than 13000 hours,, I trust my service to West Covina Audi.
Questions ? email me . firstname.lastname@example.org
Thank you Mike S and Crew !!
Audi Beverly Hills - A Fletcher Jones Company
Audi Fletcher Jones