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A big thanks for Abbas for making my purchase go fast and... - Maira Ruaz
A big thanks for Abbas for making my purchase go fast and smooth
also I like to thank Kia of Carson for the good deals are all the time
Top Reviewed Specialists At This Dealership
INTERNET SALES CONSULTANT
It was great. I had a great time there. It was my first... - Ogheneruno Daniel Adjaino
It was great. I had a great time there. It was my first time buying a car and I had no idea of what to do, but it was easy. It was explained to me in details, and everything process that was happening was explained to me. It’s really great 😁
Internet Sales Manager
Sales & Leasing
They went above and beyond to help me get a new car!... - Pepplec
They went above and beyond to help me get a new car! Worked with my credit and down payment to work out a great deal
This dealership is the place to go. They are kind and... - None
This dealership is the place to go. They are kind and offered me more than I looked for within budget. Luis and Dean went above and beyond!
Excellent service, professional, quick, knowledgeable and... - info
Excellent service, professional, quick, knowledgeable and responsible staff, and excellent management. The sales and service teams are both great and professional. Special thanks to Alex and service department! We got a Kia Forte and a Kia Stinger and you made us become a Kia family now. With excellent quality cars and most importantly The exceptional customer care! Keep up the great work . Merry Christmas and happy new year! ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️🎄🎉🙏🏻🚙
When my a/c didn't work on my brand new 2021 Sportage, I... - beethevon
When my a/c didn't work on my brand new 2021 Sportage, I wasn't please that I would have to bring my car to the service center in downtown LA. After diagnosing the problem, and they knew it would take awhile, they offered me a loaner, which helped me immensly! The service manager, Joe, and service advisor, Mark M kept in touch with me, to update the progress. The process to return the rental car and pick up my vehicle was seamless. Good job! I love my new SUV again!
Please do not go to this dealership or buy a Kia. I... - Gsay
Please do not go to this dealership or buy a Kia. I bought a brand new 2021 Kia Soul. The car started acting up and the dealership wouldn’t give me an appointment until I reached out to corporate. After they checked the car it turns out it has after market parts. They are selling you a car with parts that are not from the manufacturer. This is fraud and I will be going to the attorney general. They are trying to say I changed the parts. That is outrageous to me. Please spend your money on a Toyota.
Worked with Luis (internet sales person) and Jorge (sales... - chow, chow
Worked with Luis (internet sales person) and Jorge (sales rep). Excellent pair to work with. They were informative, friendly and most of all, helpful. Jorge, especially made the difference for me; his patience and willingness to work with me, helped me make the decision to purchase my new Kia Seltos S. I will definitely refer friends and family.
Outstanding customer service. Adam made it simple an... - brandinevarez
Outstanding customer service. Adam made it simple an easy. I will definitely recommend others to this dealership. Friendly staff, quick process and clean and safe.
crankshaft pulley bolt - R&T
I am consistent about maintaining my car and when things come up. Had a weird vibration in the steering wheel that was diagnosed as nothing. This happened just prior to the 100,000 mile warranty expiration. I took it in again when it persisted, just slightly after the 100,000 mile warranty expired and the problem was diagnosed as a broken crankshaft pulley bolt. They also gave us the impression that they knew if was probably this problem when we brought it in originally. I was furious but what can you do. Now, years later, I receive a class action lawsuit notice about this very problem. Bad news is that I have sense tossed the receipt to prove that I had to pay the $1,000+ repair bill. Very, very frustrating.
They didn’t honor the negotiated price agreed-upon - Sl53
I live 30 miles away from this dealership and negotiate the terms down payment, monthly payment, out the door pricing. The sales manager agreed to the terms and said to come in. When I did everything got confused supposedly and the pricing went up $55 a month. I appealed to the general sales manager Hiro And explain I had a verbal contract in place but nothing changed. I wasted three hours of my time and 3 gallons of fuel for nothing. Not an apology! They have no shame and basically don’t care what they have promised once you get there. By the way the place is a small hole in the wall dealership with not much to offer. I guess you don’t have much to lose when you’re a small dealership that prey on customers.
warning!!! deceiving and dishonest people - yanni
so sorry i walked in this place
they gave me false promises to convince me sign the contrect
when i came back 1 day after i found out i wad frouded
the dealership manager was agressive and scary and didnt care to hear what i had to say.
be carfull from this people...
i already file a complain with department of viacle investigations
just wanted to warned you all before making my mistake
Kia of Carson