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After a 5 week search, 6 dealerships, and 1 million sales... - mikem
After a 5 week search, 6 dealerships, and 1 million sales associates...I finally landed in the best hands possible, Elvis Blohm and his fantastic team! Out of all the contacts I had made on the search for my next vehicle, Elvis treated me like a human being and not just a credit card. He was quick to communicate, very aggressive with his pricing, and extremely caring throughout the whole process. He really is a stand-up guy. It should be called BlohmMW. :) If you are reading this review there is only one person to go to for your next deal, and he is Mr. Elvis Blohm.
Top Reviewed Specialists At This Dealership
Internet sales Manager
Everyone was very professional and accommodating. They... - rebabindra
Everyone was very professional and accommodating. They made the process smooth and stress-free. I would highly recommend Pacific BMW and will consider it in the future.
Daniel Fox provided excellent customer service! He was... - Thesuza
Daniel Fox provided excellent customer service! He was quick, knowledgeable and very patient. Thx to him this process of getting a new car was smooth and hassle free.
Sonya is truly one of a kind. She made the experience so... - Isra.ziade
Sonya is truly one of a kind. She made the experience so enjoyable that we didn’t want to leave. We got approved the day before, and she got everything ready so that when we arrived, it was quick and smooth. I’ve never dealt with any car dealership in such an enjoyable fashion in my life. This woman deserves a raise and a half. I will never get a car from anyone but Sonya ever again.
Not to mention that Jonathon in financing is absolutely amazing.
Truly a wonderful experience.
Miklos Forgo was great. He is very knowledgeable about... - Debbie W
Miklos Forgo was great. He is very knowledgeable about Mini Coopers and went the extra mile to make sure I was satisfied. Greg Huber also was helpful regarding finding information from the parts department for me.
Dough is very professional/ helpful / friendly always on... - Chung Dinh
Dough is very professional/ helpful / friendly always on times and my is super cleaned. He’s Amazing!
I will always comes back to get services.
Don't buy your next car from Center BMW. They are... - srisch
Don't buy your next car from Center BMW. They are dishonest and deceptive. I custom ordered a brand new M2, they made a mistake when placing the order which increased the cost of my vehicle. They still have not admitted to making the mistake and to make matters worse they lied about taking my lease back, now I have 2 cars and 2 car payments. Plenty of BMW dealerships close by.
Best BMW service - deal with Caesar Peleitz at SM BMW -... - sherrf
Best BMW service - deal with Caesar Peleitz at SM BMW - my 2006 325ci rides like a cream puff. My BMW should last another 10 years.
Excellent Service Appointment! - BMWFan
Received excellent service from Alen Y. in the service department. Alen is always friendly, knowledgeable, and always ensures the my wait time is minimal. He is excellent at communicating status updates as well as what to expect at each appointmemt. It's refreshing working with individuals who care about their customers!
Above and beyond - mrhollio
Shout-out to Collin and Eli....
Tried to locate a new 2021 JCW MINI Cooper by calling different dealers but with Covid-19, the southern California area was bone dry. Finally contacted Nick Alexander Imports. I was told they didn't have one but the Internet Sales Manger, Collin, said "...hold on, let me check something...". He texted me right back that he had been able to locate three at the port. Not only was he willing to go the extra mile and get it for me but he also worked out what I consider to be good deal too. Had to bring the car in for a minor software issue and found that the Service Manager, Eli, was as helpful, supportive and accommodating as the sales manager. Everyone at the dealership and everything they have done there has made for a very positive experience. This will my third MINI (previous 2002 and 2010). I have dealt with other dealerships in southern California but I have to say the staff at Nick Alexander has been the best - top notch! Thanks guys!
Unfortunately I had a bad experience of customer service... - Jvcastro777
Unfortunately I had a bad experience of customer service from Jason on service department. I had an appointment with my mini for oil change so I dropped off my vehicle on Monday (02-01-2021) I went inside to get assistance on some point. I approached the front desk of the service department. It was a gentlemen behind the desk his name is JASON. He didn’t make me feel as customer on his facility because I told him that I got a different quote for my oil change therefore he made bad gesture with his face that I felt uncomfortable. Then I find out that my vehicle is missing a hook tow cover on the back of my bumper. I tried to get assistance from the agent JASON but he wasn’t willing to help on my concern. Also, he refused to give his manager name I don’t know WHY. Hopefully, my experience at this dealership help to improve their customers service.
The most worst dealership. This was my second experience.... - sri
The most worst dealership. This was my second experience. My car had rodent damage (rodents chewed the cables). I paid $2,800 to fix it, and when I picked up the car, there was a weird noise and when the I pressed the gas pedal. They even did not put all the screws properly. I had to take it back and they had to fix it. The noise is still coming, and I don't know what to do now.
New Century BMW