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Buying a truck out of state was made easy from the sales... - BOWLINGAL
Buying a truck out of state was made easy from the sales person (Rayan) to finance (Evelyn). Thank You for all your help. Love my new truck. Will recommend Russell Westbrook to all my California friends.
Top Reviewed Specialists At This Dealership
Sales Manager
Sales Consultant
Casey should certainly set the bar level for training. He... - SB4
Casey should certainly set the bar level for training. He goes above and beyond every single time. Did I mention I have a Maserati? Service is synonymous with the brand. I would never deal with anyone else. He certainly keeps me with the brand. A wonderful representation of the brand and a true gentleman. He should be the example.
Recently had my husbands fiat smogged. The tech informed... - kelp
Recently had my husbands fiat smogged. The tech informed me there was a recall on a clutch part.The car was driving without issue but I wanted to be proactive so I called Glendale DCJ and they ordered the part for me. When it came in we scheduled an appointment. I brought the car in Thursday morning and picked it up Saturday. Now the car will not go into gear. Something is definitely wrong. I immediately reached out to the parts associate who handled intake, Marvin. When I was finally able to get a hold of him he asked what year the car was. I told him and he informed me the car was no longer under warranty. What in the world kind of response is that. I brought you a working car and now it's not. I feel trapped like this was some kind of ploy. I;m super disheartened and disappointed and frankly I'm scared to go back.
Worst service manager EVER..... - 500e
The lease process was not so bad on the 500e but the service mgr (Mike Garcia) has been a nightmare.... Recently found out he lied to me several times about not offering a paid rental car while my car is in for warranty or recall.... Does not return phone calls... No business ethics at all! I would rather drive much further to the next Fiat dealer than deal with Mike again.
Near 91352
Finance Manager
Santa Monica Maserati Alfa Romeo FIAT
Russell Westbrook Alfa Romeo Maserati Fiat
Service advisor
Service Advisor
CRM Manager