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There were two guys, Tyson and another person I cant... - Kimberly
There were two guys, Tyson and another person I cant remember, sorry. Their customer service was outstanding!! We appreciate the wonderful help from both and service.
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Dany Banayan (dishonest) Changed the agreed vehicle price... - Pat B
Dany Banayan (dishonest) Changed the agreed vehicle price as well as instructed finance dept. to add items not ok'd by us to our lease. Same complaints seen on yelp and BBB by other customers. Ramin Hakakian promises to address issues but does not deliver. Still waiting for a resolution!
This is my second purchase with Enrique. He is a... - Terri
This is my second purchase with Enrique. He is a thoughtful salesperson who listens to his customers and strives to make sure you are comfortable with your purchase. He doesn’t disappear the moment the ink dries; he actually follows up with you to make sure you are a satisfied customer!
Great Experience with Peter! Peter answered all my... - Julie
Great Experience with Peter! Peter answered all my questions and made sure to get me out of there as quickly as possible. Definitely recommend Peter and Woodland Hills Lexus.
Perfect car buying experience. Absolutely amazing! Got a... - dbeall1775
Perfect car buying experience. Absolutely amazing! Got a great deal at a lower payment on the vehicle that I traded. I can't say enough about how great this dealership is.
Great service, great people great dealership. My purchase... - Alejandro.Segoviano
Great service, great people great dealership. My purchase with Sergio Orosco was great , Sergio has the experience and patient to work with people he gave us the best deal and best options and he recommend to us with Victor Reyes while he was on vacation and he was great. Thanks
You need to very carefully audit the deal sheet. I had... - NT2WRRY
You need to very carefully audit the deal sheet. I had two instances of "mistakes", on the financial line items, always in the dealers favor. As a third problem, when I bought the car out from under the lease, Lexus of Glendale used the Lexus Financial Services buyout quote from the previous month, likely resulting in my paying one month too much. But I discovered this after the deal closed and Lexus of Glendale won't even respond. Additionally, it took six months and several complaints to Lexus USA to get my registration which should have been done immediately. I was actually driving illegally with expired tags! At the time of purchasing the car, I asked for the paperwork to be provided for home study since I didn't want to sit in the dealership during the Covid period trying to get through the paperwork. They would not provide me with the documentation until I came in to close the deal. These people shouldn't be allowed to run a Dairy Queen much less a Lexus dealership. I recommend you bring your CPA with you, if not your lawyer, as well.