RIP OFF - hfglendale
I bought a CIVIC this month, the salesperson as a typical salesman told me to write a check as a down payment, I explained to him that the check will have to be put ON-HOLD for 3 days and they agree to it The problem started when they send the check to the bank the following day and this stupidity on their part created a NSF and a fee to my checking account. Well I went the following day to arrange matters (paid $2000 with debit card) and they apologize very nicely and even gave me a voucher for an oil change...I thought that everything was taken care of, but NOOOOOO, the following day I got a text message with threats that I was going to be reported to the District Attorney for check fraud and that I needed to pay another $2000, this type of action is unacceptable from any type of businesses. What's more creepy is that the person that send me the text at around midnight, now I am afraid that these people might use my information for their personal use (Identity Theft). The following Monday I went to settle matters and I got an insufficient apology, kind of a sarcastic approach after all my psychological stress, a written apology was written by Kaumail Mookhi one of the finance managers (see copy below). At this time, I believe that the entire contract was a total rip off, I was charge some type of insurance that was never explained as to the cost, they gave me a verbal amount of $14 extra per month, but after reviewing the contract the monthly cost is $38.25 which is about $2295 as total cost. I believe that this dealer acted on bad faith and deception, I would like to have at least and as a minimum half of my down payment returned. Its dealers like HAMER HONDA that create so much distress and distrust when purchasing a vehicle. I wonder if this deceiving approach is only applied to minorities as I am of Latino origin and that are struggling to make ends meet, if that is the case, than that is called a racist approach.
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