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No friction, no hassles.Just wonderful service. - Meat
Once again great service great people.Thank you like always for making my service on my 2016 STI a wonderful experience.Your the best.Highly recommend.
I'm 55 years old and throughout my lifetime, I have owned... - Tracey93555
I'm 55 years old and throughout my lifetime, I have owned about 15 vehicles. Most of them were bought from a dealership, some of them new. I found DCH Subaru on the internet and decided to take a drive (3 hours) and look at one of the vehicles (2018 Forrester) that was advertised at a decent price. The vehicle had a hole in the bumper, many scratches and despite the CPO inspection, bolts were loose on the hatchback strut to the point that when we raised and lowered it, it was obvious. I just wanted a dependable vehicle to put miles on and didn't care too much about the looks so we took it for a drive and accepted their price.
Details: Cash, no Trade-In. When we were ready to sign papers, they came out with the usual list of add-ons which we could purchase (extra coverage etc...) which added another $9,000 to the price. We refused them as we just wanted to pay asking price and leave. The salesman dropped all of the add-ons but one (Clear Coat) which he explained that we would have to pay because the car already had this. This was an extra $499.00. I feel like this should have been already included in the price and was a hidden fee they added and I wouldn't notice as they distracted me with conversation as I looked over the list. Tires, steering and windshield come with the car too, did they forget to charge me for those also. Anyways, that was a deal breaker for me and I walked out. They were misleading, deceitful and untrustworthy at that point and I wanted nothing more to do with them. So, buyer beware... If you go to this dealership, watch out for hidden/additional fees added to the price that you agreed on (other than taxes and licensing).