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Happy customer - Hart2
Blake was awesome. He took his time and explained everything. Would buy from him again. Galpin Volkswagen is always here for my service and sales.
Top Reviewed Specialists At This Dealership
Good fast service - Overlap
I had a 10k service by appointment in a Saturday. Brought it in, got checked in fast and was done in about an hour. Was offered to perform recalls but I declined due to time. Will be back.
Friendly, helpful and no pressure experience! - Nicole&Jay
My husband and I came in to Neftin VW to find a New Beetle just shortly after moving to Thousand Oaks from Chicago. We were warmly greeted by Maz Rozi who gave us great information and helped guide us through our first car buying experience. He was extremely knowledgable and gave us all possible options when looking at payment plans. We never felt any pressure at all and we really were treated like family. We even received tips and info about the area that we are now calling home from Max as well as John Swanson in the finance department. Everyone was extremely friendly and helpful and we couldn't be more pleased with the preformance, quality, and speed of our New Beetle.
Buyer Beware!!!! - ET1122
I purchased my used Touareg from them long distance as I live in Northern California and I was taken by Parkway Volkswagen. Do not trust what they say about the vehicle - they don't even know what a USB port is!! The worst part is the tires - the ones they sold on my vehicle are not even rated for it!! And two wheels are bend. This in total will cost me almost $2,000, of which they are not willing to help cover.
I have to say the worst part is their dealing with me on the issues. At first I got the sales manager, Donny Levine, on the phone - but he kept telling me he would call me back after he looked at the safety reports, etc. Never got a call back. And then when I would call I would just get transferred around and voice mails. When I finally got another manager he said again he would look into it and call me back - but he didn't.
It's pretty sad that you can't trust a dealership to do the right thing and you can't buy a vehicle over the internet these days.
Lastly, they kept telling me that the car was owned by the dealership's owner's wife. Don't believe them!!! There is no way the owner's wife would have been given a car with tires that are dangerous as they are not rate for the car.
My salesman was Henry and his boss is Donny Levine.
Good luck to you on your purchase - I hope this helps you.
I worked with Nestor at Livingston. He was exceptionally... - KatharineJetta
I worked with Nestor at Livingston. He was exceptionally helpful, knowledgeable and friendly. I would highly recommend this dealership to someone who is looking for great customer service.