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My dealer Sam was very honest and open. We had good... - Alex L.
My dealer Sam was very honest and open. We had good interaction and wasn't awkward. He made the experience easy! Would recommend Sam again.
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Super helpful and friendly staff. I would highly... - Britany W
Super helpful and friendly staff. I would highly recommend this dealership for any one in the market for a new vehicle.Jonathan and Alyass were awesome to work with and so was "Big Dawg" and the gentleman who finalized all our paperwork! I wish I remembered their names as well. However, we truly felt they got us the best deal on our new truck!
The service tehnician was very professional and updated... - Yuchen.wu2012
The service tehnician was very professional and updated me through phone and text and give me good discount on my brake replacement service. Our van drives more safer now.
ISLAM was very nice to work with. Everything explained... - mark
ISLAM was very nice to work with. Everything explained clearly up front including price. I was extremely pleased with the express oil change service. The convenience is outstanding.
Aldo spent a lot of time with me. He was able to get me... - Sdfinngal
Aldo spent a lot of time with me. He was able to get me the deal that I was hoping for! Thank you for your patience and experience!
The General Manager at this location, Samer K, provides... - Doublejg
The General Manager at this location, Samer K, provides the worst customer service I have ever experienced at any dealership. I was attempting to drop off my lease, and the he told me that they couldn’t accept it. I told him I talked to a lady at that location the day prior and she told me to bring it on by and it would be taken in without any problems. Samer, the General Manager, said, “Did you lease it from us?” I told him that I did not but I’ve serviced at this location. “If you didn’t lease from us, I don’t care where you serviced. I’m not taking your car.” I told him that the weekend receptionist told me that it’d be no problem. He responded, again, with, “Yeah I’m not taking it. Go back to where you got it from. I’m not taking your car.” I’m completely floored by this level of service. The other brand I’m currently leasing has accepted leases from other dealerships with no trouble, and not even the sales people spoke to me with such disrespect. Not only will I and my family and friends never visit this store again, we will never go with a Dodge product. Mark my words when I say that Dodge corporate will be hearing about this and other negative experiences I’ve had here but chose to brush under the rug until now.
I first briefly visited Perry Jeep National City before... - Macie
I first briefly visited Perry Jeep National City before the holidays on literally my first day looking at cars. I did not know which car I wanted to buy at that time and salesperson Nacho showed me a car that I was interested in. After a few weeks of researching and comparing with other cars I decided to return and buy the first car I had seen except for a different model/trim and sunroof. I asked for the same salesperson Nacho because I had a good first impression of him and I thought he would be excited that we had returned to buy the car. He actually didn’t even remember us and he left us standing out in the freezing weather for 20 minutes. Then he walked us over to car I had picked out online and antibloqueo stated that he would need us to give social security numbers tone and get preapproved if we wanted to test drive or look at the car further. It was so abrupt and shocking that we were being blocked from even looking at a car that we were there excited to buy. We were paying all cash so we shouldnt have to be forced to give out a lot of personal information without even being able to look at the car or test drive it. Just grateful that we got to see the red flags before getting into an actual buying stage with this shady and unprofessional salesperson and dealership.