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Amazing - crazycole
Perris valley Kia worked day in and day out to get me a loan that was impossible from so many other dealers and not only did they get me approved they got me approved for the car that I wanted with the down payment & monthly payment I could afford. The team at Perris valley valley pushed and pushed like no other car dealership has done for me the people I worked with were amazing and super polite and ready to tend to my every need and want. I would recommend Perris valley Kia to any friends and family I have looking for a car. My experience was truly exceptional. I absolutely love me 2019 Kia stinger and I couldn't be any happier. All I want to say is thank you to the management team the finance team and the fleet team.
Horrible - crazycole
The manager at valley Kia was extremely rude and dishonest he didn’t want to even try to get me approved or even work with me he was very cocky and acted like I was stupid to both me and my father. I wouldn’t recommend valley Kia to anyone I know unless they wanted to be disrespected and treated rudely. The sad thing is valley Kia is only 5 miles from my house but I drove 30 miles to a dealership that wanted to help me in every which way possible to get me approved. I don’t recommend Valley Kia but I do recommend Perris Valley Kia even if you live farther from Perris Valley Kia I say take the trip because they are ready to give you a great deal like they gave me.
Great experience - Sushi317
Irving helped me to buy my car. He was very helpful and informative. He encouraged me to test drive my new car along with other cars. He helped us to go through various options for financing the car. He even let me go on the highway so that I could get a feel for how it drives on the highway. He’s going to deliver my car personally and help me to set up the car so that it is connected to my phone. He made sure to show me all of the safety features on the car and other cars. He also showed me how the safety features work by demonstrating them. He cared about our top priorities.
Worst dealer I’ve ever been to! Frank is HORRIBLE! - Candy
Wow...Just WOW! I would give -20 stars if that were possible. I am so shocked and angry at the extreme disrespect I just received from Frank at AllStar Kia Pomona when calling to trade my current lease for a new one.
I leased a vehicle there a couple years ago, I get a new vehicle every 2-3 years and it's about that time so I called Frank a few moments ago (against my better judgement due to several other issues with past purchase)
I said "Hi Frank my name is Candy. I leased a car from you a few years ago and am in the market for a new one. I've looked around and was wondering what you had to offer."
Now correct me if I'm wrong, but up till now this sounds like a normal customer/ salesman conversation ... right!?
Well here's where that changes... He replied by saying "if you've been looking around and I'm not the first person you called, why don't I just say have a nice day"
Seriously... what the...... Im thinking to myself, I heard that wrong or he may be kidding and just have a bad sense of humor so I say "I'm sorry, I didn't hear that" he says, "what do you mean what can I offer". I said "well what can you offer for a new lease". He said "well you said you were already looking at other things so what is it you want" I said "I wanted to talk about my options for leasing a new vehicle, I'm confused you do sell cars right!? He said "well maybe we can do something Monday" (TODAY IS WEDNESDAY) I say "well I'm looking to be in something new by the weekend" and this Jack Wagon replies with another "well then have a nice day" WHAT THE!!!!!???? I said "I don't understand what your problem is and to be honest at this point I don't care for your attitude and wouldn't buy a new car from you if my life depended on it" Then I hung up.
Here's where it gets good... HE CALLED ME BACK LIKE A LITTLE CHILD AND SAID " YOU HAVE A NICE DAY NOW" and hung up on me! That's right you read correctly, he called back to taunt and hang up on me! Stand up guy right!?
I immediately called the main number looking for a sales manager and after 3 attempts couldn't get through to anyone. I called Kia corporate to make a report and was given the sales managers email which I absolutely intend to use, but based on the unprofessional atmosphere and disrespect that is freely slung around this location I dont anticipate it going far.
You have many choices for car buying don't make the wrong choice by picking this dealer. They don't care about customer service in sales or service dept. FRANK IS A RUDE DISRESPECTFUL SALESMAN!
Reporting to the FTC. Fraud - Carmecrazy
Do not waste your time at this dealership.
They advertise a certain price and then at the last minute tell you the price went up.
Yes, I did check the fine print. Yes, what they are doing is fraud.
Will be calling the FTC and sending in a formal complaint.
Problem with power stepping on the gas - Dump2
Went there on Saturday picked up My Kia went to the the service window than went over to talk to a man about my Kia forte 2012 the computer said nothing was wrong with my engine the guy that was explained it to us was so rude and nasty I do not recommend ever going to Riverside Kia again