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Excellent service - anna_alta22
Great customer service, very professional, and resilient salesman. We got the Jeep we wanted, 4x4 trailhawk. Very happy with our new vehicle! Highly recommended dealership.
Top Reviewed Specialists At This Dealership
Assistant Sales Manager
Years later, they still take care of me. - yepthisisstillme
The Kia Soul I bought here is the best car I've ever owned, and I got a fantastic deal. But I never got my second key. They said they had it, but I never went to get it. Until I needed it. Two years later, I go in, $200 key. I think, oh wow, I really screwed up, but they took care of me! I'm getting my service here, now, too, since I found out their prices are way lower than I expected for dealer service. Love my Kia.
Quick - Treasure
I’m very comfortable with this dealership I will be taking my car back for service I found a really sweet service advisor thank you
Vic at Service Dept it great!!! - 2015 RAM
Vic and the staff in the service department are great. No issues there. The truck rides great and the mileage is good (when it is running !!!) Had two turbos and intake manifolds replaced in a year along with the EGR cooler. The first time the turbo went out, another dealer had the truck for three months, replacing the turbo, intake manifold and EGR. After taking it back to them several times due to not being able to get it right, I finally took it to John Elway's. They diagnosed and finally fixed the issues. one year later, the Turbo went out again. another turbo and intake manifold replaced. I would not recommend the RAM 1500 Eco diesel, it is crap!!! I am definitely looking for another truck. Regarding the staff at John Elway's Service Dept., as I had mentioned before, they are great!!!!
Worst Dodge Dealer on the planet - YaaBoe1
The worst Dodge dealer on the planet. They try to get over on you for anything. They will misdiagnose your car or truck to get the most money out of your possible. I went in for a check engine light on a brake sensor which I already had diagnosed. They said I needed a thermostat which I didn't need because my truck was never getting hot. Then tried to charge me $700+ for a $20 part that isn't that hard to put on. Where other shops only charging around $150. I done the repair myself with the help of Auto Zone. Sensor was $19 and took only 10 minutes to repair and everything works great. Do not go to this dealer period.
Rick Sawyer service guy - Janet197045
I would like to say that the Rick Sawyer in service made my experience here at moss bros a wonderful one I was so stressed about my vehicle... he was so reassuring and informative and let me know step by step about what was going on with my truck! I will say this moss bros has a GEM working for them ....thank you so much Rick Sawyer your awesome
Excellent - Bettyjeep
My service manager was Thomas and did everything possible to make sure I was happy and not have to spend a lot of money thank you Thomas
Cassidy and the whole team are amazing - Briannaflatley
They gave us exactly what we wanted at a fair price. Made the process SO fast and easy. We truly enjoyed our experience here. Cassidy was sweet and hard working, very professional. Adam was great and our finance advisor was great as well
Liars - Candi30
Had appointment for oil change and to check out my door that wasn't locking from 3 to 5:45 had my car service guy said they order the part itll come on Tues told them I can come back the following Friday called 2x one to see if they even did oil change the sticker on left corner wasn't replaced and when turn on car it said oil change required & to check if part came in no call back went Friday @ 8:30 to find out they didn't order part don't know it wasn't order and 1 guy said yes oil change was done they dont do stickers and just needs reset. After 12pm they gave me a list of things to be done and service guy said what I needed what can wait & he was doing my oil change REALY! SO THEY LIED IT WASNT Done. They need to look at door to see if any other part required umm didn't they do that last Friday then needed 2 parts & order by 3 so last Friday they didn't xxxx and lied to my face they order part & even if did it wouldn't had gone done cause missing other part 2 fridays wasted time and still don't have my car fixed cause supposedly this time they ordered parts
Professional and helpful - Beastmode
I've received nothing but professional service from Marisol De Lara at Lake Elsinore Chrysler and Dodge. She's always friendly and is sure to explain all work completed.