Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
A huge thank you to Jason for making my experience at... - JZ
A huge thank you to Jason for making my experience at South County Lexus amazing! He was incredibly helpful and walked me through the whole process with such care.
Top Reviewed Specialists At This Dealership
Guest Experience Manager
Internet Guest Experience Manager
Making appointment was easy, got my car 20k service in 2... - Oemam
Making appointment was easy, got my car 20k service in 2 hours with total satisfaction, shuttle service was very convenient. Iman was great as always.
Roberto has been an amazing partner with all service... - Michelle S.
Roberto has been an amazing partner with all service needs for my 2015 Lexus RX 350. He spends quality time answering questions in detail. Roberto is personable and down to earth. I purchased my Lexus at another dealership, but did not like the service there. So Newport always has been my home for all service needs!
My service manager Michael Cain went to all extremes to... - sterntelluride
My service manager Michael Cain went to all extremes to take care of us. Could not ask for any better service, that is why we actually go to this dealership.
Howie & Lois
Finest experience I’ve ever had buying a car from start... - mjgarnet
Finest experience I’ve ever had buying a car from start to delivery.
Armindo is the total professional. He listened and handled each step of the buying process. He never blinked.
Orderly process from real business professionals.
Good experience met with courteous and friendly service.... - Ester
Good experience met with courteous and friendly service. Service agent was thorough with overall inspection and estimated time to complete service. Everything was spot on!
Came in from out of state, was taken care of like a king!... - Herruco
Came in from out of state, was taken care of like a king! Kyle was prepared and thorough. A+ experience. Traded in a truck for a truck on their lot, transaction was smooth and easy. Satisfied customer!
Unfortunately, my experience at Lexus Carlsbad was not... - coxoji1127
Unfortunately, my experience at Lexus Carlsbad was not what I would expect from a luxury brand dealership. First, I scheduled an appointment for a test drive later in the day, and yet had to wait 35 minutes for the car to be ready. No one offered a clear reason or an apology for why the car wasn't ready when I arrived. Secondly, the sales person assigned to my test drive was obviously a heavy smoker which made my test drive very unpleasant. I could smell the pungent cigarette odor even though I had on two masks. Finally, the person that set up the test drive didn't even bother to introduce herself to me once I arrived at the dealership. The entire experience lacked the type of exceptional customer service one would expect from a luxury brand dealership.
Don’t be fooled by the lipstick on a pig dealership. Yes... - Casey4646
Don’t be fooled by the lipstick on a pig dealership. Yes it’s a beautiful dealership with lots of things to attract your attention. The reason is so they can keep you from focusing on their shady business practices.
I bought a Certified Preowned 2018 Es350 with 17,200 miles a few months ago. After carefully inspecting the car and test driving it I was happy to purchase the vehicle. I noticed that the leather had a few small tears and a stain in the paint under the trunk. I was ok with these flaws but was surprised that it had those considering it was a CPO. I agreed to buy the car so they took it back to get all cleaned up while I completed the arduous process of signing the paperwork. Once we walked out to the car I immediately noticed damage to the rear bumper and notified my salesman Garett. He shrugged his shoulders and said it was there before. I disagreed but had just signed the paperwork so I was screwed. So I left.
A couple months later it was time for the 5000 mile complimentary service. So I made a 7:00 am appointment. I arrived at 6:45 am and was ignored by the people working there until I forced my way into being attended to after 45 minutes.
I then spent 30 minutes with David Alvarado so he could type in all the information he should of had because I literally bought the car from them just a couple months prior.
Then a 45 minute wait to get a loaner vehicle. It took 2 HOURS FOR AN OIL CHANGE!!!
I was notified at 2:00 pm that my car was ready and that it had a dented oil pan and they recommended I replace it at my cost because the extended warranty didn’t cover it. There is no way that is possible. I drive 95% freeway and I baby my car. The oil pan was dented when I bought the car. It’s their way of providing some Bogus “certification” that the car has passed a 161 point inspection and is near new. It’s a lie and a scam.
They’re just another money hungry shady used car dealership out to maximize profits at the buyers’ expense.
Avoid this place at all costs!!!
South County Lexus