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Our family has bought vehicles in the past from Hemet... - BOERSMA951
Our family has bought vehicles in the past from Hemet CDJR and had vehicles serviced there. They have always treated us fairly and also went the extra mile to help us. Tony Peña and Ernie Galante were superb in our last transaction. Thank you so much. We will definitely buy more vehicles from this dealership
Top Reviewed Specialists At This Dealership
Sales & Leasing Specialist
Customer Relations Manager
Internet Sales & Leasing Specialist
Took care of the problem the first time.Three times I... - Mrf-
Took care of the problem the first time.
Three times I went out to Hemet Dodge (which I would not recommend) for repeat work on a leaking transmission. Three visits, honestly not 100% sure what they did as I received a few different stories from different technicians, but in the end they were unable to come to a solution. Following a post on the Challenger online forum regarding the repeat leak, Dodge Cares reached out to me directly, opened a case and recommended DCH for service.
Called, made appointment and when I arrived met with Rudy there at DCH Service. I explained the situation, history and that I had a case number opened up on the matter. Rudy reviewed the history of the car service with me which was extremely helpful as I have only purchased the car recently (not from DCH Dodge). Seeing the service history that the dealership had was insightful.
Following a quick review, it was determined that the transmission remained an issue so a rental was arranged for as the issue was covered under warranty.
Rudy kept me informed of the progress and the recommendation by the DCH team to have the entire transmission replaced as opposed to trying another pan or gasket approach. A transmission had to be ordered so was informed it might be another week, seeing as I dropped it off just before the Thanksgiving Holiday.
Transmission was replaced ahead of schedule, rental car was covered and service was completed timely, in a friendly manner and with periodic notifications on status.
Really appreciate Rudy’s time on this, Dodge Cares for reaching out to me directly and their assistance in brokering the replacement of the transmission as opposed to trying to patchwork something together.
My previous car was a Chrysler 300 which I owned for 15 years, 255,000 miles and little to no major maintenance needs. Great cars and appreciate DCH for their work on this issue.
Internet Sales Manager
1 day after they installed a new motor, the car wouldn’t... - $9,000 screw
1 day after they installed a new motor, the car wouldn’t start, they now claimed it needed a new wiring harness as the stock harness couldn’t handle the new power. I really thought a 12v system was 12v.. 2 months later it needed a new thermostat. Another certified mechanic who did thermostat says not new motor not new harness. Very friendly as he shovels the chit.
Years later, they still take care of me. - yepthisisstillme
The Kia Soul I bought here is the best car I've ever owned, and I got a fantastic deal. But I never got my second key. They said they had it, but I never went to get it. Until I needed it. Two years later, I go in, $200 key. I think, oh wow, I really screwed up, but they took care of me! I'm getting my service here, now, too, since I found out their prices are way lower than I expected for dealer service. Love my Kia.
Hemet Chrysler Dodge Jeep Ram