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A bunch of liars sell you a warranty hype you up how... - Dv4203
A bunch of liars sell you a warranty hype you up how great it is and when you need to use it they tell you it’s not covered .......don’t believe finance young guy with glasses heavy set gentlemen he is a liar
Not what they claim - Will not come back
Salesperson gave wrong information regarding tire replacement of <30% tread they will replace.
Front tires are almost bald but safe enough to sell as is.
It's my problem now.
I wad there fire the price all the salesperson had to dip was quite up the contract, not hard.
I will not return for anything.
I feel comfortable talking with them - PHEV owner
I'm writing in response to so many negative reviews. Normally, I only write a review when I feel I've been burned. I think that's what's happening in these reviews and SCM is not getting a fair shake.
I've been to plenty of car dealerships. In general, they feel scummy to me
I'm giving a 5 star rating because I trust them. Not "more than other dealers", I trust them. They've never lied to me.
They didn't massage my feet, but they did give me free hot chocolate. It wasn't great, but my kids loved it. When I bought, they did the usual back-and-forth sales-rep-to-manager trips when I haggled the price.
The sales people and service reps are ethical; they do not bait and switch and they stick to their word.
I saw some complaints from Tesla shoppers. I've researched Tesla pricing and am appalled by how well they hold their value: far better than any other EV I've bought, which includes a Volt, Bolt and 2 Priuses. The reviews seem to me like buyers disappointed that they didn't get a good price on a Telsa when logically a Tesla price should drop by "purchase incentive rebate" plus annual devaluation. The problem is they just don't devalue like that -- they hold their value far too well.
I'm considering buying a used Tesla and I'm only considering two sources: Tesla itself and SCM. The reason is the same for both; I expect them to not hide defects and I expect they will honor the warranty. Again, this is a reason for the 5-star rating. I've bought used vehicles from dealers who did not disclose issues; South Coast Mitsubishi is not one of those places.
Worst trying to buy experience I ever had highly not recomen - Saad123
Salesman Andrew was extremely rude and stubborn and tells me I cannot afford a car a honda odyssey over 8 years old for 23k I live in texas and honestly I never seen any dealer in usa trying not to sell a car not my 1st rodeo I bought many cars out of state 3.9 stars now a days really tells how horrible a certain dealership is most dealers are over 4.5 stars with quality staff and professionalism
We live about 2 hours away, so before we left we called... - dbaseballs
We live about 2 hours away, so before we left we called ahead to see if it was still available. So, we got on the road, with traffic it took about 3 hours to get there, and when we do get there the car isn't even ready. In fact, it hasn't even been inspected, smogged, or even detailed. So they said they'd give me a call when it was ready. When they called me back I went back to check it out it still hadn't been detailed or smogged, and it still needed an alignment. I would never go back to this dealership, and I don't recommend it for anyone else.
WORST DEALER EXPERIENCE EVER! I could go on for... - Dan75
WORST DEALER EXPERIENCE EVER! I could go on for paragraphs about how awful the service here is, but I'll keep it short. 1) They got me there under false pretenses, saying they had the car I wanted only to get down there and find out it was on their 'other lot', which turned out to be Huntington Beach Mitsubishi. 2) Got down to the other lot only to find out the car I wanted (a white version) was the dealers racing model, which was $40k more than the standard price of the car. 3) Sales person LIED to me about features of the car by showing me a 2011 model and saying everything on it was included in the 2010 model. 4) Was at the dealer for 8 HOURS to purchase a car that the price was already agreed on via email. 5) Didn't even detail the car after the purchase. They gave it a shoddy wash and an apology of 'Sorry, I'm not a detailing guy.' 6) The whole day at the dealer they didn't offer me anything to drink. They said they didn't have any water and nobody there could even give me a dollar for their soda machine (nice customer appreciation, huh?). 7) The gas station where they gave me a fuel credit to ripped me off. I had a $40 gas voucher, they only gave me $20 of gas and called me a liar when I called them out on it. 8) Subsequent appointments with them (there was a scratch on the car at purchase they said they'd fix) were only met with delays and excuses. It took weeks to get done and only because I kept hassling them. 8) I continue to get emails from their unorganized sales manager (who I had been in correspondence with after purchasing the car) asking if I'm still in the market for a car.
I wish I would have seen the other bad reviews here before deciding to deal with LB Mitsubishi, as it would have saved me a lot of headaches. They've tainted the excitement of buying a new car and have likely turned me off from ever buying a Mitsubishi again. In short, do yourself a favor and drive a little further to go to a dealer that actually appreciates their customers. This dealership only wants your money and will do anything they can to get it.
Big time fake - rey1010
Big time fake