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Just Awful - superbloaf
Very first service on my new car: $350 for an oil change when I was used to paying $85. They added all kinds of other items that added to the bill. When I questioned them they were very rude. Got home and woke up the next morning with a pool of oil under my car. According to them The oil must have come from some other car because it was inspected when it left so there was no chance it leaked. I asked them to look at it and they got very defensive and said that it was leaking but then insinuated that I must have done something to the car after it left their shop to make it leak. Second time in dead battery, replaced at no charge because it was under warrenty. This explains why battery check was performed on a new car at first oil change, Third time brought it in for airbag recall. wiring harness in steering column was loose and made a scraping noise every time I turned the wheel. Had to bring it back and (surprise) insinuated that I must have done something to the car after I left because it checked out fine on their inspection when it left. Fixed it at no charge, but in the three visits to their service department, two times required me to bring it back.