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We ended up getting another new beautiful Volvo S60 from... - A proud Volvo owner
We ended up getting another new beautiful Volvo S60 from Galpin Volvo, mostly do to Gary Kessler and the genuinely care and attention to what his customer needs.
It's always a fun and enjoyable experience to shop for a new or used vehicle among any of the many different brands that Galpin Motors sell, and Gary always makes sure to listen to your needs and wants, he will make it happen if it is humanly possible.
Gary has years of experience and you will get the huge benefits from dealing with a sells man that does not need to ask his manager every time you have a question, alway making sure you are saving time and money
Gary will make sure you are in and out with a great deal included, on up of that he can even assist you with any of the many different brands at Galpin Motors.
We have now gotten more than a couple of cars over the years (9) from Galpin, different makes and models, but one thing that has always stood out is Galpin's attention to service, not just during the sale, but much more importantly afterwards, if you have any problems with your vehicle warranty or otherwise you will never feel like you are standing alone, Galpin has always (since our first car back in 2005), stood for service and putting the customer first.
Gary Kessler is the embodiment of this wonderful and unique experience at Galpin, so if you are looking for a new or used vehicle, make sure that you ask for him as the first thing you do, and you will for sure have a great purchase or lease experience.
Ask for Tim. Amazing guy to work with. Extremely... - Rafi D.
Ask for Tim. Amazing guy to work with. Extremely professional providing great customer satisfaction. Thank you very much Tim you deserve A+++ I am looking forward for my next Aston Martin already :)
Bought a Used SLS and they are just the worst to work with - David
I bought a car from their La Jolla showroom for over $150k and as soon as the car was mine, they turned their back on me.
They gave me the car with floor mats that were from another model
They stored the car for me in Beverly Hills since I was out of the country and when I received the car it had a scratch in the rear. It is a $500 repair and they will not do it. I have proof that the car was delivered to storage scratch free and received it back with the scratch. How cheap of a company with the worse customer service.
They lied to me that the car was a trade in from a local guy, but it actually came from TEXAS.
Te used car sales person from La Jolla, was absolutely rude to me on the phone after not returning my calls.
Spoke to Shawn the manager of the dealer and he seems very nice and respectful. He sent me after market floor mats, even though I sent an invoice to them for Mercedes floor mats (something better than nothing still)
He never called me back about the scratch just had the sales guy give me quote to fix it.
I leased an expensive car from Beverly Hills before for 2 years and had no issues.
They do not deserve to have mature clients and treat them like dirt. I will let everyone I know not to buy from them. Enough of this rude treatment and cheap attitude.
I asked for the owners email from sales in Beverly Hills and never received it.