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Love working with Jim and his team. It was a mooth... - candace58
Love working with Jim and his team. It was a mooth experience ordering our Jeep. Appreciated being able to discuss price, features and do most of order process via email.
I recently bought a brand new 2021 jeep unlimited... - vrisandbella
I recently bought a brand new 2021 jeep unlimited wrangler rubicon and I couldn't be more happy for the great service I received! They treated me nicely and worked great w me so my dream can come true. A big thanks to a great salesman Phil Olivarez! He's the best. Very professional and knows his job!
So a few months back I took my 2019 Ram in for oil change... - Jeff
So a few months back I took my 2019 Ram in for oil change and tire rotation. Everything was done in a timely manner and I was on my way. Well three days ago I purchased new tires and a local tire shop. I went to retrieve the wheel lock for my wheels, low and behold it was not where I had placed it. I looked everywhere for it, including the jack location under the passenger seat. Well it is nowhere to be found. I told the service tech helping me with my appointment and he said they would be able to remove but they would no longer be usable. I agreed because I had taken off work for the appointment and didn’t want to ask for more time off for another appointment. For the life of me I could not figure out where the lug key would have went, then I remembered the tire rotation that I had done at Clovis Dodge Ram. I called the service department to inquire, and was told by the service rep that he would talk to the service manager and call me back, unfortunately I didn’t write down his name, I was walking since my truck was getting tires done. Well I didn’t hear back. I called the following day and spoke with another service rep and explained everything again. He said he would ask around since I didn’t have the name and he would talk to the service manager and assured me I would get a call back. ...Again no call, so I called again the next afternoon, I got the same service rep. He said he had asked around with no success and he had also spoken with the service manager, and the service manger would have had someone come with a master key to get the lugs off and he wouldn’t authorize reimbursement for the locks..... If I had gotten a flat I would not have been able to change my tire and would have had to get my vehicle towed to change a tire..... So in short, the service department removed the wheel lock key (my property) from my vehicle during service at their facility, and then failed to place the key (my property) back in my vehicle. I have been polite each and every time I have called, and can not even get a call back from anyone. Even if you won’t do anything for the wheel locks, at least have a little customer service instead of acting like I did something wrong. Property was removed from my vehicle by Clovis Dodge employees and not replaced.....if you have a choice to go elsewhere, I suggest you do, I bought my truck there and paid for service. and can’t get the time of day......Funny thing is, the tire shop offered to reimburse me for the locks and I spent $1100 on tires, but I can’t even get a call back from a place that I spent $60000. Classy.
Very helpful friendly service - Ron48
Very good and helpful got everything I needed to get into a nice car would recommend this dealership and their agents to anyone very professional
My husband and I had FUN buying our car. We visited so... - kc_chastain
My husband and I had FUN buying our car. We visited so may dealerships that pressured and frustrated us. Jim Manning Dodge respected us and showed us what we wanted. They also went out of their way to make us happy.
Rodney was the best!! - Michelle
Thank you for fixing my car!!! My air conditioner went completely out and when I called they got me in immediately. the warranty company only authorized my rental car for 5 days even thought it took 11 days. Rodney was the best and he paid for my extra days! I truly appreciate it!! My car even needed a tune up and it runs like brand new again. I highly recommend Rodney at Lampe!! He's truly the best!!!
The worst service I have had at all Dodge dealerships in US - selmasucks
The service was so bad and the cost for a service 67500 was $900.00. I took the truck to Clovis Dodge and they said it was covered under warranty. They repaired all the mistakes that Selma Dodge made which was using the wrong sealant on the pan gasket and provided a free loaner.