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Better stay away - vlad
I've been there for warranty repair. Had to leave the car. They don't even bother to call you with update. I have to call myself at the end of the day just to find out that they don't have part so I should leave the car overnight or come the next morning. They did not even offer the loaner and when I asked for it, told me that if I need one I have to come very early to have a slight chance to get one. Really? The next day they called me that the car is ready but the problem had not be fixed, the car kept rattling. And to make my experience even worse, after long wait the girl who should bring the car was to lazy, just pointed the car location at their lot, tossed the keys, and offered to get it myself.
Actually I might expect such service. I bought the car at the same dealership several month ago. The new Mercedes was not cleaned properly, they didn't even bother to check tire pressure
Last year I lost the key to our car. My husband had his... - Mrs Ray
Last year I lost the key to our car. My husband had his key and since we each drive separate cars we were in no hurry to replace it. With all the uncertainty with COVID we thought it best to go ahead a get a replacement. I did a little research I found out it could cost up to $500!! Yikes!! Nevertheless we agreed it was needed. My husband comes home and I almost fainted!! They charged us over $700!!!! What a rip off!!! Guess where I will NOT be going when I buy a new car this summer!!!