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We had a wonderful experience with Ash in finding and... - Joe T
We had a wonderful experience with Ash in finding and buying our car. He knew what I was looking for a keep me abreast of cars that came in that met our needs. Finally one peaked my interest so I brought the family to the dealership to see it. Ash and the team were very accommodating, patient with us as we explored every inch of the car, gave us a tour of the dealership, and showed my 5year old son some very special cars. We had a great time with this purchase and looking forward to working the Ash and the FSF team again soon.
Top Reviewed Specialists At This Dealership
Ferrari Sales Manager
Ferrari Sales Consultant
Edmond went above & beyond to make our experience as... - Jennielaura1
Edmond went above & beyond to make our experience as enjoyable as possible. Danny was a pure delight & super knowledgeable! He truly took the time to help us understand our new MDX.
Working with Hermine to purchase my 2018 X1 was a... - AndrewJ22
Working with Hermine to purchase my 2018 X1 was a wonderful experience. She was very attentive throughout the entire process, answering any and all questions and ensuring I was happy with my decision.
Very pleasant experience and flawless transaction from... - Jose B.
Very pleasant experience and flawless transaction from very start since Alex Chan (sales) started contacting me. My son was very happy for the car we brought from this dealership.
Internet Sales Director
Had a wonderful buying experience at BMW, very easy... - connersherline
Had a wonderful buying experience at BMW, very easy process! Peter Rennert helped me and he was very thorough, explained everything, and advocated for me in the negotiation process. I love the car and am very excited to be part of the BMW of San Rafael family!
Sales and Fleet Manager
Product and Marketing Genius
Pre-Owned Sales Manager
I am always treated with such high respect whenever I... - Alysia.Keller
I am always treated with such high respect whenever I have my car serviced by Honda of Serramonte. They always take the time to explain in detail what was performed during my visit.
Bought a used car with low miles at a great competitive... - Timsemeryuk
Bought a used car with low miles at a great competitive price! Very knowledgable and helpful staff, answered all my questions about downpayments, financing, and anything else. Showed all fees (very little) and explained every peice of paperwork signed, if I ever have to buy a car again I'll come back here!
Best experience out of all the dealerships I've been to... - Abraham g
Best experience out of all the dealerships I've been to Danny was great help, honest, and straight from the beginning drove from orange county to pick up a truck. I was concerned about the drive home he was so confident the truck would have no issues offered to void purchase if truck didn't make it, which i have never been offered that even when i purchased new in the past very happy to do business with him highly recomend thanks Danny
An exceptional car buying experience! - XCELR8S5
We cannot speak highly enough of Inflowtech Motors and the stellar service we received from Vinod. After searching the U.S. for over five months trying to source a gently used Audi S5 that met our very specific set of criteria, we were fortunate to come across a listing from Inflowtech Motors. Making the decision to purchase a car sight unseen from over 2,000 miles away was not an easy one to make, but Vinod's professionalism, transparency and thoroughness in answering our many questions put our minds at ease. He makes you feel like a valued customer and it is evident that he is very discerning in the quality of cars offered by Inflowtech. We could not be happier with our S5 and we will certainly reach out to Vinod when we are ready to purchase our next specialty import vehicle. You simply cannot ask for a better car buying experience!
Fast and easy! - Rhea_moe
Rudy was very helpful and respectful during my first visit at the dealership. My goal was just to look around that day and he was respectful of that. He was not pushy at all. So, after looking at other options, I decided to return to the dealership and had Rudy assist me. It was a fast and easy transaction!
Bought a Volt sight unseen and was very impressed! - Bobby J
Al and his staff deserve every bit of the high praise they receive in their reviews for the smooth experience and courteous service that they offer customers. I live in Kansas and bought an excellent Chevy Volt from them without ever setting foot in their office. Al responded to my emails/texts/calls in a timely manner, and patiently answered my numerous questions. He even suggested to have a third party inspect the car since I wouldn't be able to in person, and he offered to deliver the car to a mechanic of my choice for an unbiased opinion. The inspection proved that the condition was as fantastic as it looked in the pictures on their website. Al was transparent about the price and how the title transfer would be handled. The car and paperwork were delivered to my house in less than three days. Al even highlighted every spot on the docs that needed my signature. My Volt looks almost brand new, inside and out. Kudos to their detailing team. I've been driving it for a week and it performs flawlessly. Overall, I'm very impressed with Green Light AW, from the quality of their inventory to how quick and straightforward they make the buying process. If you're in the market for an electric vehicle, you should at least check them out. Even if they didn't sell EVs, I'd still consider Green Light AW just based on how they do business. Every dealership should be this pleasant to work with.
If you take pride in your vehicle! Do not purchase from... - Tacoma Marin Toyota ruined
If you take pride in your vehicle! Do not purchase from Toyota Marin! No one gives two ... mmm yeah! I was referred to a body shop by them.
10 mile a hr accident.. 6 times my truck had to go back.. the ship is the worst. Half the hardware was put back on, front end loose.. Ac condenser not bolted down, Ac low pressure hose not mounted.. low pressure AC hose blew.. paint / clear built up a 1/8th in n the door edges.. truck had 5000 miles on it when the repairs were done. Dealership had them redo the work.. again!! Same issue shop lied expressing the paint was stripped to bare metal.. I pointed out in the blend it wasn’t..
The dealership was willing to take the truck if the repairs were not satisfactory. Now that manager had left.. no one at Marin Toyota gives two F! After two years of dealing worh issues
Paula Mccormick Chip Cooper is the worst She would not take the time to a feudal a phone call not even give me 5 minutes of her time!!! We played phone tag! It was pathetic!!! She wanted to deal with it through email.. didn’t care what the old manger was doing to help me Eric.. best guy ever!!
Paula is shirt! Ride!!! And her response is we’re not responsible!! You guts referred me!!
I wouldn’t even give them a star!!! No one cares if you have a issue !! No one at this dealership gives a dam about their customers!!!
I've had a terrible experience with this Toyota... - ramseeker
I've had a terrible experience with this Toyota Dealership. I'm trying to trade in my truck and put in my information on Truecar.com. I was contacted this week by a sales person named Josh. He told me that Toyota was paying way over KBB to buy trucks and that mine was one they were looking for. I gave him my truck information. He said that the owner, GM, had approved a price but I had to come in for them to inspect. When I asked what that number was, he said he had to confirm with his used car sales manager and would get back to me. Two days later......
So I get call from Savannah, two days later. She gives me the same schpeel and when I told her that I was working with someone who hasn't called me back. yet, she said that it's because I had to physically bring the car in. I said so that we don't waste each others time, I'd like to know a ballpark figure of what it's worth to you. She said I had until Saturday to bring it in for this remarkable opportunity. We went back and forth on the merits of just giving me a ballpark figure and she said "would you buy a car without looking at it or buying it?" I responded by saying no, but when I buy a car I always negotiate a price BEFORE I come in or why would I waste your time?
Rudely, she said well I will pass your information along to Josh and he can deal with you. It's a shame that smaller dealerships have to resort to cheap tactics to get people to come in. This is my first and last time I work with this dealership. My advice is to look at CityToyota in South SF, Melody Toyota (under new ownership) and possibly Toyota Fremont. I've bought cars from them and the experience from top to bottom has been remarkable. Buyer beware!
Michael Purvis was unprofessional, rude, disrespectful,... - malcolm8che
Michael Purvis was unprofessional, rude, disrespectful, and unreasonable. He lacks the qualities needed in this line of work and should have ethics training. Raising your voice at a customer who is merely asking if there is flexibility on the sticker price is insanely bad business, and a massive red flag.
I’m very pleased with the excellent customer service from... - Mary Anne Ward
I’m very pleased with the excellent customer service from everyone particularly Lenny Villajin who was most helpful and courteous. Kudos to all of you!
Prompt service. Like the use of video to communicate on... - celinda
Prompt service. Like the use of video to communicate on issues with my car. Very communicative in terns of status and ETA of pick-up.
I had the great misfortune of losing my keys to my TLX... - TL
I had the great misfortune of losing my keys to my TLX and having to get a new one made. Oakland Acura made the process as painless as possible and was able to squeeze me in same day and was able to have it done hours ahead of time. As I was waiting in service the staff would walk by say hi and just do a friendly check in.
Have to say they do make you feel like family here!
I had an incredibly positive experience with Shift. I... - Lrlusher
I had an incredibly positive experience with Shift. I posted my car on Craigslist and a Shift salesman reached out to me. My car eventually sold for more than the price we posted on Craigslist, once Shift verified the quality of the car. I will definitely be using Shift in the future!
On time and delivered complete - Frisbee
My Volvo needed a service and tires. We have four Volvo’s in our family and always take them to Royal Motors for all maintenance issues. The work was finished on time and I didn’t realize my tires were worn. Ashley notified me and my SUV was still ready to be picked up when I needed it to be.
I purchased a car on October 14, 2020 from Platinum... - Carolyn Lattimore
I purchased a car on October 14, 2020 from Platinum Motor. It was the best experience I ever had when buying a car. The sales consultant, Ernesto Villalobos was awesome and went the extra mile to help me get a car. He was very patient and so helpful. He was a blessing to me and I trusted him. On a scale from 1-10 I give him a 100.
Thank you Platinum Motors and Ernesto for all of your help. If I know of anyone who wants to buy a car, I will send them there. I will start buying all my cars from you if Ernesto Villalobos could be my salesman.
Great Experience - VeryPleased
Just wanted to send out a BIG thank you to Brian and all at Cal West Motors for such a professional experience. I purchased a vehicle from them, being on the East coast, and they made what could have been a very risky purchase easy. The vehicle was as it was described and Brian made me feel totally confident that I would be happy with the purchase. Brian also went over and beyond helping with the logistics involved with a cross country purchase. This is a great place to buy a vehicle!
This was a great experience and hassle free - Gmc person
We were driving by and scene a truck we liked , we were approached by Gregory a sales person at Apex who was very professional. introduced his self and welcomed us to Apex. the truck was in our price range he offered us a test drive we continued through the sale and hour and 15 minutes total .fantastic experience
This dealer never answered my inquiries. Rarely includes... - carolyndo2
This dealer never answered my inquiries. Rarely includes or reveals mileage. Cannot rate since I have no idea if they even exist. Something seems shady
I would give 0 stars if possible. Stay away from this... - blaine
I would give 0 stars if possible. Stay away from this place. Over 6 weeks since I’ve purchased my vehicle and still can’t get a copy of my title or bill of sale. Sketchy dealership to say the least.
They came off nice and wrote up a contract, but ignored... - hedgeoverheels
They came off nice and wrote up a contract, but ignored calls and texts to confirm the car being ready. They never got back to us to tell us if the car was fixed or if they couldn’t fix it, instead just ignored the calls.
I have successfully used the Hanlees Hilltop Toyota... - michaeltbanks
I have successfully used the Hanlees Hilltop Toyota service department for my 2014 Tundra these past 5 years. So far I have not experienced any major issues with them.
Questionable policies - LvResses
I was interested in arranging a test drive of a CPO. Due to Covid, the process is carefully managed which I understand. However, the dealership had a requirement to complete the "Buy on Line" Audi credit application before the scheduled test drive. Ridiculous IMO. I canceled. The rep responded back saying he contacted the VP and got that requirement waived. I decided to continue my search with other dealerships.
Ferrari of San Francisco
Ferrari Pre-Owned Manager