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Excellent service and sales people. Both Renold and Paul... - RRB
Excellent service and sales people. Both Renold and Paul are top notch. I am a repeat customer and will buy from them in the future.
Top Reviewed Specialists At This Dealership
BMW Concord - maryanne.lopez
We purchased a 2017 640i Gran Coupe, our sales person was Jackie.
Seamless process overall from the test drive to actually purchasing this beauty.
Jackie was awesome to work with and answered all of our questions with expertise and knowledge.
Also, Dakota was great with showing us the overall hot points of our car!
Thank you BMW Concord and Jackie!
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Thank you very much Eugene for helping us to get our new... - klaus
Thank you very much Eugene for helping us to get our new x3. Right color, right equipment and great service. Thanks to the finance team as well. It was super fast to sign the documents.
This dealership was so friendly, everyone seems to know... - Sweet baby girl
This dealership was so friendly, everyone seems to know who you are even though they are not assisting you. They are so friendly and caring, they work hard to meet your needs.
Fraud!! I wish there were negative Stars. I had the... - Sagar
Fraud!! I wish there were negative Stars. I had the misfortune of purchasing a used Prius from this dealer. Before leaving I asked for an an additional copy of the of the carfax and the autonation 150 point inspection, an inspection which indicated the was not one thing wrong with the car. A few days later I was filing the purchase documents, when I realized they had accidentally included the paperwork of someone who had bought the car a week earlier. As well as all his personal information, credit details etc, there was a copy of a third party inspection report from an independent repair shop the previous buyer had done. Of the various things identified in the report that were wrong was that the left and right bushings were broken. Not only if this an expensive repair, but it is also a serious SAFETY ISSUE. (You can google it) BMW of Mountain View sold me the car knowing that this problem existed and did not disclose it. I spoke to the previous buyer for confirmation, I did have all his personal information after all. I called the dealer and demanded that they buy back the car. Initially they refused, until they realized I had documentation. Here is where it gets even more outrageous. A couple days later the car was back on the market. (No way they repaired it that quickly). I suppose I should not have been surprised. Btw, I won't even bother getting into the fact that I was lied to by the finance department about the lender requiring gap insurance.
Drove up from LA to pick up a car and was thoroughly... - tanikr32
Drove up from LA to pick up a car and was thoroughly impressed with the experience.
The dealership was clean and roomy.
The staff was fantastic and the sales advisor Shabir Qudus made the process as easy as could be.
Shabir was up front and transparent regarding pricing and quickly answered all my questions.
I was able to get a car I love and bring back my previous BMW lease in one easy transaction.
I was a bit hesitant to drive far away to acquire a car but after speaking with Shabir he put me at ease.
Shabir is the real deal!
I also had a great experience with the finance manager Mark Murillo, really nice guy and he was straightforward and got us in and out as quickly as possible.
Highly recommend this dealership and the wonderful staff who truly make a difference.