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Warranty lies - Irving123
exception of ware and tare which I'm ok with that sales person told me that brakes was also included and any other issues and I ended up believing in all this lies and bought the warranty . So I scheduled a maintenance appointment for oil change and told them about small brake sound.And guess what? it looks like some one changed the warranty and now it doesn't cover the brakes I was totally shocked !!! I also mention that when I purchased the car there was a small air sound coming from some where the front and I was told that I wouldn't have to worry about that just bring it back and we'll take care of it and guess what now? Warranty do not cover that even know I was told buy the sales person that they were going to fixed . Please make sure to look when you purchased their "warranty " it's all a lie
Not trustworthy is the bottom line...It takes a lot for... - jaynewayne
Not trustworthy is the bottom line...
It takes a lot for me to write a negative review for any business. As a fellow business owner, I try to give people the benefit of the doubt. However, Gilroy Buick GMC and Michael Winding lost any hope of future business from this truck buyer. I spoke with Michael Winding about a truck listed online. We talked pricing, financing, and he assured me he would hold the truck for me as I was traveling from two hours away. I mentioned I wanted to be sure it was not sold before I got there, and he agreed it would not be a problem. I offered to put money down to hold it which he said was not necessary. He said he was having some repairs done on truck and thought it would probably be back in two days. I emailed him to ensure it returned from the repairs and let him know I was making arrangements.
I continued the buying process with another sales rep and completed a form as requested. I let them know I was caring for my mother needed to make special arrangements to have someone fill in for me. After all arrangements were made, financing discussed and applied for, and after I spent my valuable time and effort making arrangements to drive over to buy this truck they said they would have no problem holding for my arrival first thing the next morning, I received a text message saying the truck was sold.
In my humble opinion, if you can't trust a business to keep their word at the simplest of agreements, all other agreements and discussions are also not trustworthy. When people show you who they are, believe them. If Gilroy Buick GMC does not have the human decency to maintain the most basic of agreements, they certainly aren't trustworthy on the big ones. No worthwhile business I know does business this way.
Additionally, I noted numerous other similar complaints just like mine and worse on their Facebook page. I should have dug deeper. Worse business practice ever.
Got it at the a price that I still am happy with. - chevydudefan
Sales and manager were real no strings and we made a quick good deal. Just beinformed before you go and do your research. Chevrolet top store for a Silverado is Here and I'm still happy 7 months later with them. My truck I got with them is a 2017 Silverado Crew 2wd v6 flexfuel with convenient package. No extras. The only thing I got after was a heavy duty tow package 3 months later at a good price too. Took a long time to install but was worth the wait. That is what it was like for me.😎