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Was looking to purchase a 2021 XC60 T6 Inscription and... - JJ
Was looking to purchase a 2021 XC60 T6 Inscription and add some accessories. Initiated the process through the American Express Platinum New Car Buying Service and was immediately sent offers competitive with other cardirect and truecar numbers, which was real since they had a rarer color I wanted and would have to drive in from Oakland. Internet sales manager immediately tried to back of the guaranteed savings price sent through the Amex program, then had an associate get in touch to finalize and this dude ghosted me for 24 hours only reaching out after I declined the test drive appointment I had tentatively scheduled (I sent a detailed email stating I wanted all the paperwork and deal docs completed before I drove to San Jose so we are not inside for a long period of time given COVID and that type of process is anachronistic in the internet age. Overall I would avoid this dealer unless you want to pay European luxury car prices for a cheap domestic used car dealer experience.