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Friendly staff ready to help you. Work was done in a good... - Al Richards
Friendly staff ready to help you. Work was done in a good time just when they said it would be. They handled my service needs.
This is the best dealership for sales and service!... - Awong
This is the best dealership for sales and service! Excellent crew that really cares and it shows. Huge shout goes out to the Abel Family
Trust them to make it right.An honest mistake happened... - DJk
Trust them to make it right.
An honest mistake happened with my warranty when I purchased a vehicle from here. When the staff learned of it they immediately reached out to me to not only correct it to what it should have been, but in fact to increase the term of the warranty by another year. I signed the contract, they could have left it at that. That’s not their style. They made it right. Trust these guys.
Very disatisfied with my experience. I did extensive... - plargaespada
Very disatisfied with my experience. I did extensive research and proice comparisons before thinking I found the best deal on website for new Buick Encore gx. Spoke several times to Marty, sales guy to verify incentives, final price and vehicle specifics. Made appt to come in and asked him to him to have vehicle cleaned, and ready to go and paperwork started, filled out finance paperwork and all ,so could be quick and easy. I drove from way put of town for set appt. Upon arrival our sales guy, Marty not there as promised. New sales guy knew nothing about all our other conversations with him. He got car, which turned out to be a dealership loaner with over 3k miles! The car was not only not prepped as promised, but dirty, inside and out and smelled like cigarettes. Trip was a waste, but they promised to detail the car and work to lower price further due to web listing car as new with zero miles, if I would return when car prepped. I agreed. Upon return a few days later, car looked nice, but had several small scratches. I was promised the dealer would order touch up paint and fix scratches as soon as it came in.
Bought car, since I had already driven another hour and a half....again! The xtra money they gave off price was 480 dollars I fid not have to pay registation ad quoted since dealer had already registeted as lozner, although they kept representing car as NEW.
Finance guy was told about the psint fix promise and he noted on paperwork. A few days after purchase, service called and set an appointment in afternoon for scratch repairs. I got another call asking me to change appointment to earlier @ 9 am since the car would have to go to outside shop for scratch repairs and might take all day. Then another call to reschedule due to rain, shop didn't recommend paint repair in rain? Went today after clearing whole day schedule, and drove another hour and a half in commute traffic, only to arrive and told no work order. Told to talk to Sales Manager. Sales manager never came out znd sent our sales person out with a little can of touch up paint and told ys he was sorry but there had been a mess up and we had to do it ourself. I can't believe they tell lies, make promises then do this to customers! I like my car, but this dealership SUCKS!