Awesome - Batdad63
This service there was outstanding and unlike other car dealerships were your grill in the finance office you never go there absolutely love the experience I’ve already recommended it to several friends and family
Excellent Customer Service - 2016SXLowners
We had a difficult time deciding between the Kia Optima we purchased and another make/model. The salesman, Thomas May, was very understanding about our decision making process, and didn't rush us through it. He didn't force a different year or options package on us just because they had one on their lot as many dealers do. Thomas was very knowledgeable and patient with us, which was one of the reasons we drove over an hour back to Swift instead of a closer dealership. Every employee we dealt with was great. Price was right too of course.
incompetent service technicians - neil
needs improvement of services regarding customer care of customer vehicle, should be thorough in theiir work and clean up the vehicle where they worked footprints all iver the bumper of the vehicle, should clean up after their mess
Service department & manager ripping off the customer - Matthew Gilding
Took my 2012 dodge ram 3500 4x4 dually in for a new headliner and sunroof due to it leaking. Paid $2432.00 for a completely new headliner, sunroof, & labor. Dropped it off on a Friday & was contacted on Saturday. Was told it was done and ready to pick up. Came in Tuesday morning to get my vehicle, just to realize right from get go that the headliner was the same old headliner. They had tried to clean the water stain off from the leak. The sunroof glass appeared new but that was it. There was dirty hand prints all over the headliner witch were there previously. The headliner was still sagging and not properly attached to the roof. They had charged me for a new headliner and never replaced it. The serviceanger came out and lied to my face. He said he personally saw the new headliner because it was right next to his desk/office. This place is trying to charge for new items that they never even installed. The service manager's name was Khalif! He is a lier, thief, and has poor customer service!