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I bought a used car from Mike H. Marcelin and though I... - Shaneeyb
I bought a used car from Mike H. Marcelin and though I loved the car and bought it that day, the alignment was off. I texted him about it and he said that "we sell used cars as is", and then told me he would talk to his manager. They ended up scheduling me an appointment the following week and fixed it for free! Thank you Mike for your great customer service.
0 stars. The place was empty. No customers. I'd guess... - Kimo
0 stars. The place was empty. No customers. I'd guess their reputation is catching up to them.
The repair service is not the best. I've had my car repaired there 3 times. The first time was to have my ignition recall repaired. They claimed that the problem wasn't with my ignition, it was a problem with my battery and would not recharge my battery but insisted that they must sell me a brand new battery. And they would not return my old battery. After that repair my radio which was working before the repair did not work after the new battery was installed. Less than 1 year later that brand new battery went bad and they had to give me a new battery under warranty. I have good reason to suspect that they sold me a used battery in place of a battery that just needed to be recharged. Wouldn't you? Remember, they stole my old battery, so I couldn't prove anything. Also, last year the parts department charged me $140. for a rim. It wasn't a special looking rim. Just a regular Chevy Cobalt rim. Lately, my headlight burned out. That cost $80 in labor to replace the lamp. Also, I had to pay $160 diagnostic fee for them to restart my radio. No report on what repair of the radio was needed. I also asked for a safety check. They asked for the insurance ID card. I told them I could return home to get it. That I would pay for the safety check and they could finish the check. His response was that he would do the paper work. He apparently meant that he would not charge me and would not start the safety check without the ID. Terrible communication skills. Other shops will start a safety check without Ins IDs or even a completed registration. I know, I've done it to rejuvenate old cars.
You've been notified.
Recent purchase of A Chevrolet Colorado Z71 - Mkbconboy
Refreshing experience with friendly smiles and knowledgeable people. My sales person gave me the information I needed to make an informed decision instead of trying to up sale me. Mike G. (sales person) even came in on his day off to work around my schedule. No Buyers remorse here. He even walked me over to service too make sure my experience was complete as I needed a few additional items so they checked on them.