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Great Service As Usual - grandprez
I have been using this services for more than 15 years...that's how long I've had a Buick. Too matter who is here they have been responsive and efficient in their service.
Top Reviewed Specialists At This Dealership
Awesome experience! - Ragin Cajun
I had the best truck buying experience ever. After closing a deal on a truck at another dealership, only to find out a week later they couldn't get it I talked to Axel. He not only said he could get the exact truck I wanted, he had it on the lot when we got there an hour later. His friendly and no pressure attitude was much appreciated. He answered every question we had and didn't let us leave without knowing we were comfortable driving off in our new Silverado 3500. Steve in finance made everything clear and gave us options on the extras. He guided us through every detail to make sure we knew what we were signing. We look forward to many happy years dealing with the whole Jet family. Thanks again Kevin, Axel, and Steve.
Friendly! - Achandra2
Very informative, and helpful in navigating on different car choices! Really friendly and gave me plenty options to choose from, explaining each trim and what each car has built in that reflects their prices!
Jim is the only sales person we will deal with!! Our... - debradelost
Jim is the only sales person we will deal with!! Our second truck and he always takes care of us!! So if you want a professional ask for Jim Triggs!!
Nice folks - Thomas
I went to Gamblin Motors because they are a local dealership and also one of the places ok’d through Costco pricing.. I was looking for a Silverado at Christmas time and to receive a Costco cash card with their promotions.
The truck I wanted wasn’t available so I ordered a 2019 and picked it up yesterday. Even though I had to wait and missed the Costco cash card it still worked out great. I did receive the Costco pricing along with a Chevy rebate and I’m really happy with the new truck.
Good job guys!
This is the third new vehicle I have bought from Sunset,... - Redvettes
This is the third new vehicle I have bought from Sunset, all from salesman Dave Goeke. He makes the buying experience easy and stress free.
Purchased 2 cars at this dealer and was super impressed... - Vernon
Purchased 2 cars at this dealer and was super impressed with the customer service. Not pushy salesman tactics and was very transparent on the process. I typically reach out through the internet sales department and this team was superb. Talk to Johnny.
I first of all admit that I’m an idiot! I was so excited... - Bossyjocie
I first of all admit that I’m an idiot! I was so excited when I found a 2015 pearl in color Chevy Tahoe only a little over four hours away from my house that I didn’t think it through well enough. I drove from Spokane to Auburn to buy this vehicle. I was promised repeatedly and reassured by Chris that it was a single owner vehicle that had been bought there and serviced there religiously! There was only around 42,000 miles on the vehicle when I bought it. Their asking price was $48,000 which was extremely high But it was what I wanted so I made the drive. I’m a single mother of four children... I never received a copy of the Carfax after repeatedly asking for it after purchasing the vehicle. When I got back to Spokane I took it in to get new tires at Alton‘s thinking I had at least one more season left but I should just go ahead and do it anyways and I was told that my tires were borderline illegal because they were so worn out. I have put about 8000 miles on my car since buying it in April. $1000 I spent on the new tires and now my brakes are shot and completely grinding. $55k out the door plus the time for travel and hotel with four children is what I spent on this vehicle and I am so dissatisfied. I was excited when I saw the vehicle had weather tech but after vacuuming it out on my own after returning to Spokane from purchasing it I realized the weather tech had tore up all the carpet in the Tahoe. None of these things are mentioned to me and I do admit I should have not been so foolish and checked things closer myself but the bottom line is that they were dishonest and I trusted them to be a reputable company!!! I am so angry and frustrated I now have to pay for new brake pads rotors etc. when I should not have needed to put any money into this car especially new tires and now the brakes I am beyond irritated and I want to spread the word that this is not an honest dealership they are all about making money and don’t care if they put your safety at risk do not do business with the Chevrolet lot!!!
Go somewhere else if you can - NaterRater
I purchased a Cruze here in 2013. The 2011-2015 Cruze was a decent enough car for the price point. I did not go into the deal with a good understanding of car buying and ultimately paid too much. But that was six years ago.
Lets talk about the service department. There are a FEW friendly people working there but getting updates from the others is like pulling teeth. Communication between the service desk reps and the actual mechanics doesn't seem great. Pricing is high because it can be. They wanted to charge me $140 for a diagnostic when I had a check engine light on. !? It takes a minute and if they had just done it for me, since I was there for an oil change anyways they probably would have sold me something else (possibly even legitimate). Instead I bought my own diagnostic tool off Amazon for $100 and won't ever go to a mechanic again without already having a good idea of what is wrong.
I have experienced much better service, communication and even car washes from other Chevy dealers. Go anywhere else if you can.
Don finished up my last visit there when the other guy flaked out after not getting me a repair quote while there was still time to have the work done. When I received a quote my car was already in "wash".
Terrible.. Service - Doug C.
Paid for car on Tuesday and it's still not ready for pickup on the following Monday. Salesman won't call back. We are disgusted!
I have purchased a car from this dealership and have them... - t2hambly
I have purchased a car from this dealership and have them do any repairs and or work on both of my vehicles. I have dealt with them for over 5 years and and have always received the above service. It is outstanding that Chevrolet has kept this dealership -Thank You - Tim Hambly
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