454 Alabama Used Car Service Centers

I’ve been calling and no one will call me back. - Phoenix181973

I’ve been calling and no one will call me back. I’m taking my car out of town. Worst customer service in history!! I got my car back in worst shape than when I brought it there. I’ve reached out called, emailed. Bad Business

Warranty Work among other things - Charles Motes

Very good service from all staff members. Small hiccup with warranty work but it was resolved expeditiously. I would recommend them any day. I I

I am very pleased with my new Ford Escape Activa I - sgalloway0615

I am very pleased with my new Ford Escape Activa I purchased at Ronnie Watkins Ford in Gadsden, Al. Jacob was so helpful and knew exactly what I needed and the process was not a long one. Professional, honest, and efficient. What more can I say? My best car buying experience ever. I love all the Quick Lane service attendants, Sean, Steve, Tanya, and in the Regular Service Department too. Anytime II have a problem or question, they gladly try to help me. What a pleasure!!!!

They did not explain what work was needed even though I... - Lionchild78

They did not explain what work was needed even though I asked when I dropped it off until after they had completed $2,300 of work. Then I was informed that my vehicle still needed another $4,500 of work before it would be roadworthy. My truck sat on their lot for 3 months before a resolution was made. Completely unacceptable. No calls on progress nothing. I will never go back. I had even tried to contact the general manager. Left numerous messages with no return calls.