3 Alaska Cadillac Dealers

We just bought a truck from Issac H. - Derek

We just bought a truck from Issac H. He helped us buy a truck from a 1000 miles away, and helped us with transporting the truck to our location and with the purchase of acessories and setting up installation. We had many "silly questions" but Issac helped us all the way, and answered each and every one. We will definitely be coming back in the future. Thank you Issac H!

I thought Scott did a really good job. - robertreagan

I thought Scott did a really good job. What I liked is that he understood what I was looking for and made it easy for me to know what he had that was a reasonably good match. We did not haggle over price. I don't know if I left money on the table, but I would have to save a lot to make it worth haggling. My impression was that the pricing was pretty transparent and pretty good, so I just accepted it. Everybody else I dealt with was fine. Jeremy spent significant time explaining various service agreements to me. I rejected them all, mainly because I don't think there is any way for the customer to know whether the price of the service is favorable to the customer or favorable to the dealer, or how favorable. Since I assume the dealer is in business to make money, I also tend to assume that the prices are favorable to the dealer. I can't really think of a way around this problem. Probably what would help me the most would be verifiable information on the profitability of the service. Something similar to a loss/revenue comparison for a coverage product in insurance. The guy who turned over the truck to me (I can't remember his name) was very helpful and seemed pretty good at it. Of course, I couldn't take it all in, being a geezer. I really miss the days when a truck was just a truck, rather than an AI based personal assistant, but I figure that's just my problem.

I have been to this dealer countless time for service for... - kochr3151

I have been to this dealer countless time for service for items covered by the warranty. Not only could they not find the problems when they did find the problems it took countless attempts to get it right. A simple allignment should not take 3 attempts to fix. I would recommend running not walking away from Aurora Kia and anything they sell or service!